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Life Time is a prominent health and wellness company dedicated to providing comprehensive fitness, spa, and recreational services through a network of clubs nationwide. Known for its commitment to creating an inclusive and supportive environment, Life Time offers a diverse range of amenities including state-of-the-art fitness equipment, group workout classes, pools, and luxurious spa services. The company prides itself on fostering a workplace culture that respects and celebrates the unique contributions of every employee, promoting equity and diversity throughout its organizational structure. Life Time is a leading brand recognized for delivering exceptional member experiences and outstanding customer service in the...
Job Responsibility:
Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
Converts LifeSpa questions into appointments
Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
Suggests upgrades or add-ons to products and services
Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
Uses all required safety devices to comply with company safety rules
Assists the Department Head with filing and other office duties as needed
Requirements:
High school diploma or GED
One year of customer service experience
CPR and AED certified within 30 days of hire
Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook
Ability to calculate figures and amounts such as discounts, interest and commissions
Ability to stand, sit, walk, reach, climb and lift up to 50 pounds