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General Summary The Screen Repair Technician, Customer Fulfillment Center, will be responsible for repairing screens for our customers and stores. The Screen Repair Technician, Customer Fulfillment Center will work out of our Customer Fulfillment Center (CFC) to deliver quality products and an amazing level of service to all customers.
Job Responsibility:
Repair customer’s screens by completing all the necessary tasks: Measures the frame of the screen and determine the amount of screen needed to repair the screen
Cuts screen off the roll to fit inside of the frame
Rolls spline and press it into the frame
Replace the plastic/aluminum corners as well as bent or damaged frame parts
Place repaired screen in appropriate location
Perform other related duties and special projects as they are assigned
Follows safety measures and maintains a clean worksite upon completion of daily tasks
Reports on all customer satisfaction issues to management
Must be able to communicate effectively and professionally with co-workers and customers
A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends and holidays
Requirements:
High School or GED equivalent
Ability to read and interpret documents such as safety rules, manufacture assembly directions, operating and maintenance instructions and procedure manuals
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs
Ability to work independently
Ability to work flexible hours
Effective communication skills (verbal and written)
Ability to foster teamwork and collaboration and motivate others both internal and external to perform enthusiastically
Standing, walking, bending, lifting (up to 50lbs) regularly, and lifting (up to 100lbs) occasionally with assistance, and climbing