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Sales Support Associates are brand ambassadors responsible for creating an emotional connection between our customers and the brand. They consistently exceed expectations, provide exceptional service and display passion for our brand. Sales Support Associates are part of a team focused on delivering top line sales results. They are versatile and able to adjust at any time based on business need.
Job Responsibility:
Executes replenishment based on sell-through and available backstock
ensures sales floor inventory levels and size availability aligns with brand standards
Supports the store team as a runner for backstock, fitting room, and cashwrap
Maintains an in-depth knowledge of product and promotions to execute replenishment and pulls efficiently
Executes processing, replenishment, promotions, and visual/marketing directives in alignment with brand standards
achieves or exceeds the brand’s UPH processing standards
Upholds backstock organization and adheres to all company tools, policies and procedures
Maintains awareness of potential theft and reports concerns to management
Demonstrates a sense of pride, commitment, and passion for the brand and our customers
treats customers and store team professionally, courteously, and respectfully
Celebrates and embraces individuality, inclusion and partnership
builds relationships and seeks out feedback for continuous self-development
Embraces innovation, change and company initiatives
works collaboratively to accomplish brand goals and objectives
Requirements:
Prior retail experience preferred
High school graduate/equivalent preferred
Flexible schedule required including nights, weekends and overnight shifts
Excellent communication and time management skills
Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds
What we offer:
best in class medical insurance
vision insurance
dental insurance
life insurance
disability insurance
above-market 401(k) contribution
Company-paid holidays
paid time off
seasonal hours
flexible work schedules
wellbeing tools and programs
Care.com Services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care