Part-Time Sales Associates

• Understand how to use the different IKEA sales and communication channels
• Keep updated on home furnishing products and in-store services and promotions
• Approach and listen to customers to provide in-depth product knowledge
• Understand the needs of the customer’s Life at Home and share this knowledge
• Ensure high level of customers’ satisfaction by assessing needs, providing information and assistance
• Ensure home furnishing business area are clean, tidy, items displayed, priced and fully stocked
• Actively steer top selling and prioritized products to maximize sales
• Act and response quickly on commercial opportunities
• changing availability of products and customer feedback
• Analyse activity performance to improve future activities
• Tidy up the store to ensure all loose hand articles are collected and returned

• Interest in home furnishing and people’s everyday life at home
• Experience of working in a fast-paced environment, customer-focused and service industry
• Strong understanding of what excellent customer service looks like and good problem solving skills
• Ability to handle customer enquiries
• Good attention to details and have the ability to prioritise and organise work
• Physically fit, enjoy handle physical work and retail hours
• Able to commit to working on shift work, weekends and public holidays
• Good Sales experience and able to actively sell through understanding of customer’s needs
• Strong knowledge in Microsoft Office
• Good computer knowledge
• Able to commit 3months for the role

Training will be provided