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Sales Associate plays a key role in achieving high standards in stores, which are the main touch points with the consumer base. The role involves delivering first-class experience and maintaining in-store standards as a window to the great brands.
Job Responsibility:
Ensuring high levels of customer satisfaction through excellent service
First point of contact for authorizing discounts and resolving customer queries
Being a brand ambassador, demonstrating in-depth product knowledge
Building and maintaining professional relationships with our customers
Outfit building for customers and making further product recommendations
Assessing customers’ needs and providing assistance and information on product features
Driving store KPIs and suggesting ways to improve
Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
Requirements:
Previous track record within hospitality or retail
Effective communicator
Ability to collaborate to win
Ability to inspire trust and recognize and celebrate the contributions and achievements of others
Ability to adapt fast
Ability to act with purpose, showing a clear presence on the shop floor
Ability to take ownership and make informed decisions to find in-store solutions
What we offer:
Competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support associates both at home and at work