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Develop and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned, and quota based.
Job Responsibility:
Develop and attain customer experience and sales objectives for store
Sell all products and services offered by the Company
Meet all sales objectives
Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders
Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features
Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs
Handle service inquiries from customers
Provide efficient, courteous customer service and assist in all aspects of product offerings and services
Ensure an extraordinary customer experience
Position may be commissioned, and quota based
Requirements:
1-3 years retail/customer facing/sales experience preferred
Possess a competitive spirit and desire to meet and exceed sales goals
Stay up to date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools
Understand customers' needs and help them discover how our products meet those needs
Multi-task in a fast-paced team environment
Educate and engage customers through product demonstrations
Interact with customers and provide prompt and courteous customer service to all customers
Ability to work flexible hours, including evenings, weekends and holidays
Ability to stand for long periods of time
Ability to complete all paperwork completely, accurately, in a timely manner
Ability to lift up to 25 pounds
Ability to operate a personal computer, wireless equipment, copier and fax
Ability to work in other locations as the needs of the business dictate may be required
Complete all aspects of opening and closing the store in accordance with written procedures