Part Time Restaurant Server Job at Marriott Bonvoy (Edinburgh)

Job Description

We are currently recruiting for an experienced Part Time Restaurant Server (20 hours over 5 days) to join our Restaurant Team part time at the Sheraton Grand Hotel & Spa. Sheraton Grand Hotel & Spa is one of Scotland's leading 5-star hotels. As the largest 5-star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar. You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards.

Job Responsibility

Work with the Food & Beverage team to ensure achievement of strategic departmental goals, especially in the area of guest satisfaction
Work all shifts within the outlets to create a fully multi-skilled and productive Food and Beverage team
Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence
Work across all areas of Food & Beverage to ensure that guest expectations are exceeded and standards are consistently maintained
Liaise and communicate effectively with all departments to ensure seamless transfer of information takes place
Be fully conversant with all restaurant policies and procedures

Requirements

Food & Beverage Service Experience required
Previous experience, preferably 2 years, in a customer facing role within a luxury five-star environment a distinct advantage
Excellent written and spoken English
Flexible and adaptable approach to working hours
Impeccable personal presentation
Must be well organized and IT literate
Knowledge of booking systems essential such as OpenTable
Knowledge of Outlook is essential
Good telephone manner

What we offer

A competitive salary plus free meals whilst on duty
28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction
50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels
Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
50% off Spa Treatments and £50 gym membership within our One Spa
24/7 and employee healthcare plan with access to Mental Healthcare first aiders
Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities

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