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To support in recovery to fulfil and optimise the recovery operations. Strive towards making a positive experience for our customers, so they will return and shop with us again over time. Use the IKEA tools and expertise of my colleagues to support you in achieving this.
Job Responsibility:
Support in recovery to fulfil and optimise the recovery operations
Support the handling and administration of returned and transferred products with the objective being to minimise loss and maximise profit
Carry out some IT data entry works documenting the returned products into appropriate bins
Strive to minimise the financial loss and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop
Assist Exchange & Return in sourcing of replacement part or missing parts
To re-pack products meant for Back-To-Stock (BTS)
To assemble products for store themes in the store
To handle quality claims of quality issues furniture
To scrap quality claim furniture following strictly the procedures
To print and stick As-Is price tags on the furniture for sale in As-Is shop
To contribute to vitality and take part in in-store activities that are set with my manager
Live our value of "Togetherness" by being cooperative in assisting in other job and operations-related duties as assigned
Requirements:
1 year of relevant working experience, retail preferred
Confident to approach and talk to people
Enthusiastic about work and working with others in a team
Ability to prioritise and organise own work to make efficient use of time available
Good personal discipline
You can commit working on AM/PM shift, including weekends and public holidays
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