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This pivotal position is the first point of contact for our customers and visitors. As the Receptionist, you will be the welcoming face of Paul Rigby Ltd, ensuring that all enquiries are handled promptly and professionally. Your role will be essential in maintaining smooth daily operations and supporting various administrative tasks within our busy automotive environment.
Job Responsibility:
Greet and welcome visitors and customers in a warm, professional manner
Answer incoming phone calls and direct them appropriately
Manage and coordinate appointments and bookings efficiently
Handle general enquiries related to automotive services and company offerings
Maintain reception area tidiness and ensure it represents the company’s standards
Support administrative duties including data entry, filing, and handling correspondence
Liaise with various departments to ensure seamless communication and customer service
Assist with processing paperwork related to vehicle servicing and driving documentation
Requirements:
Previous experience in a receptionist or customer service role, preferably within Automotive & Driving industries
Excellent communication and interpersonal skills with a friendly and approachable manner
Strong organisational skills with the ability to multitask effectively
Proficient in using telephone systems, email, and basic office software (e.g., MS Office)
Attention to detail and a professional attitude towards all tasks
Ability to work independently as well as part of a team
Reliable and punctual with a commitment to a full-time, permanent role
What we offer:
Competitive salary package reflecting your skills and responsibilities
Supportive and friendly working environment
Opportunities for training and career development within the automotive sector
Contributory pension scheme
Employee discounts on automotive services and products