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Part-time Receptionist role at a new Hey Baby 4D ultrasound clinic in Preston. The receptionist will play a key role in delivering a warm, professional and memorable experience for expectant parents.
Job Responsibility:
Booking appointments for customers both over the phone and in person
Welcoming customers to the clinic and assisting them with any queries
Taking payments
Confidently explaining our scan packages and optional add-ons in a supportive and informative way
Acting as a Chaperone where required (short qualification provided)
Assisting with the cleaning of the clinic and equipment
Taking customer feedback and relaying this to management
Supporting social media and customer engagement initiatives where appropriate
Completing job-specific training
Requirements:
Experience in reception or administration preferred
Exceptional customer service skills
Calm and empathetic approach
Excellent IT, verbal and written communication skills
Confidence discussing services and answering customer questions
Ability to work independently within a small team
Satisfactory Enhanced DBS (adult workforce) check required prior to and during employment
Applicants must be at least 18 years of age
Required language: English
What we offer:
Supportive and professional working environment
Opportunities to develop additional responsibilities as the clinic grows
Commission opportunities linked to service upgrades and add-ons
Training and development, including chaperone qualification