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Part-time role at IKEA Alexandra supporting goods flow, recovery, and customer service in the As-Is shop.
Job Responsibility:
Assess product conditions, recovery work, furniture assembly and general maintenance of work areas
Carry out data entry documenting of returned items into internal inventory systems
Assist in ensuring products are properly priced and displayed in accordance with safety and sale mechanism guidelines
Responsible for pricing As-is labelling, assembling furniture, waste and disposal management
Assist customers with product enquiries
Be aware of customers on the shop floor and prioritise offering help and advice
Work within the store to ensure internal damages are minimised and Recovery department supported
Strive to minimise financial loss of damaged goods and maximise financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop
Assist to assemble products for Store themes and handle quality claims of quality issues furniture
Contribute to daily and weekly sales targets to ensure delivery of Recovery action plans
Requirements:
Comfortable with tools handling and enjoy DIY assembling
Physically fit and able to carry and handle heavy loads (e.g., assembled furniture) and withstand prolonged hours of standing
Passionate, friendly, and confident to interact with people to advise customers in product enquiries
Possess computer skills in MS Office, Outlook email, Google Sheets and SharePoint etc.
Can commit to working on rotating shifts including weekend and public holiday
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