Part Time Overnight Customer Service Representative Job at Circle K (Woodstock)

Customer Account Manager III

The Customer Account Manager III, Germany will report directly to the German Cus...

Location

Germany , Trier

Salary:

Not provided

Exact Sciences

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in a field related to essential duties
or Associates Degree and 2 years of relevant experience
or High School Diploma or General Education Degree (GED) and 4 years of relevant experience
Demonstrated ability to exercise sound judgment in selecting methods and techniques to achieve effective solutions
Comprehensive customer service expertise, including: Strong understanding of customer service, billing, insurance, and data entry processes
Advanced proficiency in customer service systems
Deep knowledge of the drivers of customer satisfaction and the ability to serve as an internal champion for both the field sales team and health care providers
Demonstrated commitment to prioritizing the needs of those seeking information from the Company
Fluency in German and English required
Proficiency in Microsoft Office, to include Word, Excel, PowerPoint, Outlook, and SharePoint

Job Responsibility

Inspire and drive customer success culture across the commercial organization
Identify and execute effective solutions to address all client’s critical business issues
Advocate customer needs through cross-functional internal partnerships with commercial, services, operations, and logistics
Provide inside sales support to German assigned territory field sales staff: Regional Oncogenomic Liaisons (ROLs), Sales Manager & Country Manager
Define and track account KPIs to measure effectiveness of the account
be responsible for preparing and communicating executive summary of progress and achievements within accounts to commercial team
Partner with the Customer Service team to develop efficiency and process improvements to enhance the customer experience
Handle and resolve escalated complex customer requests or complaints, as appropriate
Answer incoming calls to the Customer service hotline during business hours and reply to phone messages left overnight when the phones are not staffed. Document all calls according to Customer Service Policy and Procedures
Oversee order fulfillment for all orders originating in Germany, including assistance with the retrieval of specimens from submitting hospital and collaborating with field sales to ensure the ordering experience of the customer is seamless, timely and effective

Fulltime

Field Service Technician

The Field Service Engineer is responsible for providing on-site support to BD cu...

Location

United States , Multiple Locations

Salary:

24.90 - 38.70 USD / Hour

BD

Expiration Date

Until further notice

Requirements

A minimum of a High School diploma
A minimum of 3 years’ experience fixing instruments or components
A valid Driver's License with a clean motor vehicle record
Prior Field Service Engineer experience
Individuals with previous experience fixing medical device instruments
Previous customer interfacing role
Proficiency with MS Office applications such as Word and Excel
Familiarity with recent Mac and PC operating systems

Job Responsibility

Install and service instrumentation with minimum direct supervision
Provide follow-up service by calling customers who have recently been provided service
Accurately maintain car stock inventory, test equipment, tools, and technical data
Complete service documentation
Maintain expense levels within the established guidelines for field service travel and sites visits
Report quality control and other technical problems
Accurately maintain and utilize company vehicle
Interface effectively with other departments and managers to resolve customer problems and issues
Accountable for providing support to customers that meet BD standards of outstanding quality service at all times
Accountable for Company issued credit cards, travel advances, company vehicle, trunk stock of spare, and repair parts

What we offer

Annual Bonus
Potential reimbursement of vehicle usage/mileage
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance

Fulltime

Field Support Engineer

EUROIMMUN US is seeking a multifaceted Field Support Engineer (FSE) to provide p...

Location

United States

Salary:

70000.00 - 80000.00 USD / Year

Revvity

Expiration Date

Until further notice

Requirements

Associate Degree or Technical Degree in Applied Science, Biology, Chemistry, Electronics, or Biomedical Engineering or equivalent military training
or vocational education, with emphasis on instrumentation and computers
Two or more years experience as a field service representative or laboratory medical technologist/scientist
Theoretical and practical knowledge and working experience with diagnostic instrumentation products, specifically automated chemiluminescent (CLIA) and enzyme immunoassay (EIA) systems and a basic understanding of assays
Experience in biomechanics, service, repair and quality control for medical laboratory instrumentation, personal computers, and application software, and FDA regulations applicable to instrumentation service operations
Well-organized and able to function independently with minimal supervision
Comfortable in presenting training and information seminars to customers
Customer oriented and strong interpersonal skills
Exhibits high level of critical thinking abilities
Strong verbal and written communication skills

Job Responsibility

Respond to service requests and troubleshoot equipment malfunctions in a timely and efficient manner
Responsible for verification of instrument performance prior to releasing the device to the end user
Installation, relocation, and decommission of instrumentation at customer sites
Provide scheduled hardware preventative maintenance, remedial maintenance, upgrades and warranty services
Maintain positive, professional communications with customers and colleagues
Completely and correctly document all activities in accordance with company service policies and procedures and FDA requirements
Maintain loaner, test equipment, off-site spare parts inventory, and other company equipment and supplies
Provide training and technical support to customer on the proper use and maintenance of equipment
Attend professional trade exhibitions as requested
Make travel arrangements in accordance with Travel Policy

What we offer

Medical, Dental, and Vision Insurance Options
Life and Disability Insurance
Paid Time-Off
Parental Benefits
Compassionate Care Leave
401k with Company Match
Employee Stock Purchase Plan

Fulltime

Screening Sales Representative

At Exact Sciences, we are cancer fighters. We are united by our mission to chang...

Location

United States , St George

Salary:

81000.00 - 121000.00 USD / Year

Exact Sciences

Expiration Date

Until further notice

Requirements

Bachelor's degree Sales, Business Management, Marketing or, Science, or any other related field or 4 years relevant experience in lieu of degree
2+ years of previous sales, inside sales or account management experience OR 1+ years of previous sales experience plus 1+ years of experience in a healthcare setting or other field related to the essential duties of the role OR Completion of active-duty military service as a Junior Officer or above (Candidates may still be involved with military reserves)
Possession of a valid driver’s license
no suspended, revoked, surrendered, invalid, etc. allowed
No more than two moving violations, events, or accidents within the last 36 months
No alcohol or drug event in which a vehicle was driven by the candidate or employee, including but not limited to Blood Alcohol Content (BAC) failure, refusal to submit to alcohol or drug test, alcohol related suspension, etc. in the last 36 months
No other results from the Motor Vehicle Report (MVR) check that exposes Exact Sciences to what Exact Sciences deems to be an unacceptable level of liability
Ability to meet any requirements set by healthcare facilities for access to those facilities (e.g. vaccination requirements, mask requirements, etc.)
Demonstrated ability to perform the essential duties of the position with or without accommodation
Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time. Legal authorization to work in the country of employment without current or future sponsorship

Job Responsibility

Generate deep insight into local healthcare ecosystems and market landscape in order to identify opportunities to enhance the system of care and deliver improved patient outcomes through integration of Exact Science’s solutions
Analyze the treatment journey across the local system of care in order to identify account opportunities to work with HCPs to improve clinical decision making and deliver better patient and population health outcomes in the context of EXAS current and future pipelines
Build a network of relationships within accounts in order to gain insight into system, customer and patient unmet needs, including clinical stakeholders and administrators, and diligently captures information on customer interactions using the Customer Relationship Management (CRM) database, including point of contact (POC) information, sales call activities, market intelligence, funnel development and other data points
Synthesize data from a range of formal and informal sources to understand the evolving and dynamic local care system, leveraging available tools and resources such as Engage (CRM), Excel, Tableau and available research to make data-driven decisions on account potential and opportunities in order to focus effort, including working across the Market team
Develop and implement business and account plans to increase the visibility and awareness of the Company’s products and maximize opportunities and sales growth
Create business and account plans based on opportunities to drive acceptance of Cologuard and other Exact Sciences solutions to enhance clinical decision making and the effectiveness of the system of care
Lead the implementation of these business and customer plans to devise and implement customer-specific pre-and post-call engagement approaches that evaluate and address customer needs, in collaboration with a range of internal stakeholders including Screening Advocate (SA), Medical Affairs and Marketing
Inform, educate and enable target physician and stakeholder groups about Exact Sciences products and value propositions to equip them to make informed decisions about treatment choices and patient resources and highlight the importance of screening to the customer, drawing on approved clinical studies and marketing aids
Proactively drives business growth by focusing on customers with highest potential and proactively initiating connections to uncover unmet needs and opportunities
Seeks regular feedback from customers about their experience, service, satisfaction and perceived value of working with Exact Sciences

What we offer

paid time off (including days for vacation, holidays, volunteering, and personal time)
paid leave for parents and caregivers
a retirement savings plan
wellness support
health benefits including medical, prescription drug, dental, and vision coverage
bonus eligible

Fulltime

Field Case Manager

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

Not provided

Cencora

Expiration Date

Until further notice

Requirements

A Bachelor’s degree in health care or a related discipline
Requires a minimum of five (5) years, in the healthcare, pharmaceutical or insurance industry or related experience
Available to travel within an assigned territory, some overnight travel may be required
Valid Driver’s License, current auto insurance policy and access to reliable transportation, for regional travel
Fluency in French and/or English may be required depending on program and geographic location.

Job Responsibility

Customizes program elements to meet the needs of assigned prescribing physicians
Reviews patient status and assists the prescribing physician to complete patient enrolment, prepare payer forms to access public or private coverage by reviewing patient charts, documenting previous therapies and tests in order to complete the payer forms
Proactively assesses programs and makes suggestions to enhance outcomes and quality of service
Identifies obstacles to obtaining coverage and channels this information to the Program Manager
Develops strong working relationships with physicians and physician office staff, providing additional office support to ensure smooth maintenance of patients enrolled in the program as needed
Proactively provides assistance to resolve issues with regards to assigned physicians
Provides training to physicians and clinics on program and new initiatives approved by the manufacturer
Acts a liaison and provides ongoing feedback to the Program Manager based on observations in the field and feedback from physicians as it pertains to quality of services, training, and other areas of importance
Reports Adverse Events / Severe Adverse Events following program Standard Operating Procedures
Completes all relevant reports (program specific reports, expenses, etc.) as per specified timelines and as per required standards

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
variety of training programs
professional development resources
opportunities to participate in mentorship programs
employee resource groups
volunteer activities

Fulltime

Field Case Manager

This is a 12-Month Contract role. Our team members are at the heart of everythin...

Location

Canada , Edmonton

Salary:

Not provided

Cencora

Expiration Date

Until further notice

Requirements

A Bachelor’s degree in health care or a related discipline
Requires a minimum five (5) years, in the healthcare, pharmaceutical or insurance industry or related experience
Case management experience preferred
Available to travel within an assigned territory, some overnight travel may be required
Valid Driver’s License, current auto insurance policy and access to reliable transportation, for regional travel
Experience and background in various therapeutic areas is an asset
Background in business administration (pharmaceutical) sales and marketing an asset
Knowledge of private and public reimbursement structure, systems, and process
Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation
Strong analytical skills including interpretation of regulation and legislation

Job Responsibility

Customize program elements to meet the needs of assigned prescribing physicians
Review patient status and assist the prescribing physician to complete patient enrolment, prepare payer forms to access public or private coverage by reviewing patient charts, documenting previous therapies and tests in order to complete the payer forms
Identify obstacles to obtaining coverage and channel this information to the Program Manager
Develop strong working relationships with physicians and physician office staff, providing additional office support to ensure smooth maintenance of patients enrolled in the program as needed
Proactively provide assistance to resolve issues with regards to assigned physicians
Provide training to physicians and clinics on program and new initiatives approved by the manufacturer
Acts as a liaison and provide ongoing feedback to the Program Manager based on observations in the field and feedback from physicians as it pertains to quality of services, training, and other areas of importance
Complete all relevant reports (program specific reports, expenses, etc.) as per specified timelines and as per required standards
Welcome each patient to the program and capture required patient information
Provide reimbursement payer guidelines to patients and physicians

What we offer

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Fulltime

Field Case Manager

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada , Windsor

Salary:

67000.00 - 102960.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

A Bachelor’s degree in health care or a related discipline
Requires a minimum five (5) years, in the healthcare, pharmaceutical or insurance industry or related experience
Case management experience preferred
Available to travel within an assigned territory, some overnight travel may be required
Valid Driver’s License, current auto insurance policy and access to reliable transportation, for regional travel
Experience and background in various therapeutic areas is an asset
Background in business administration (pharmaceutical) sales and marketing an asset
Knowledge of private and public reimbursement structure, systems, and process
Experience with reimbursement navigation, special authorization, appeals process and conducting field-based reimbursement support and consultation
Strong analytical skills including interpretation of regulation and legislation

Job Responsibility

Practice Management: Customize program elements to meet the needs of assigned prescribing physicians
Review patient status and assist the prescribing physician to complete patient enrolment, prepare payer forms to access public or private coverage by reviewing patient charts, documenting previous therapies and tests in order to complete the payer forms
Identify obstacles to obtaining coverage and channel this information to the Program Manager
Develop strong working relationships with physicians and physician office staff, providing additional office support to ensure smooth maintenance of patients enrolled in the program as needed
Proactively provide assistance to resolve issues with regards to assigned physicians
Provide training to physicians and clinics on program and new initiatives approved by the manufacturer
Acts as a liaison and provide ongoing feedback to the Program Manager based on observations in the field and feedback from physicians as it pertains to quality of services, training, and other areas of importance
Complete all relevant reports (program specific reports, expenses, etc.) as per specified timelines and as per required standards.
Patient Support (Based on program design some Field Case Managers may have limited or no patient interactions): Welcome each patient to the program and capture required patient information
Provide reimbursement payer guidelines to patients and physicians

What we offer

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Fulltime

Product Specialist

The Biocomposites Product Specialist’s primary goal is to drive compliant sales ...

Location

United States , Albuquerque

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

3-5 years of documented medical or B2B sales success grounded in sales process training
Documented sales success and career progression
Demonstration of competency in presenting technical information
Ability to work with highly diverse groups
Ability to present and educate provided materials
Strong written and oral communication skills
Documented ability to influence decision makers
Highly organized with exceptional follow up
Computer skills, CRM skills, ability to utilize technology to aid in Territory Management
Bachelor’s degree

Job Responsibility

Achieve sales revenue targets by product and specialty in assigned territory hospitals
Drive adoption in existing accounts and new users in hospitals within assigned territory
Exhibit confidence in product knowledge and science to handle competitive threats
Leverage data and local insight to prioritize local territory needs and activities
Utilize business planning tools, data and information to effectively work the territory while achieving goals through set quarterly MBOs
Enhance relationships with key stakeholders within distributor network to influence resource allocation and prioritize focus on Biocomposites’ products
Ensure all distributor sales representatives sell compliantly and use our approved product messaging
Provide continuous training and education to all distributor sales representatives in all territory vertical markets
Identify and engage new distribution partners in our key vertical markets
Regularly update distributor network on market conditions, challenges, product innovations, competition and pricing

What we offer

Competitive salary and benefits
Opportunities to thrive and grow
Engaged and inclusive global teams

Fulltime

Part Time Overnight Customer Service Representative

Circle K

Location:
Canada , Woodstock

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 05, 2026

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