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Part-Time Office & Operations Support

United States, Eldridge, IA · Job Posted February 20, 2026
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Job Description

Support a growing local small business. This role is perfect for someone who enjoys wearing many hats and making an immediate impact. You'll become the 'hub' that keeps the office and operations moving.

Job Responsibility

  • Serve as the first point of contact for incoming calls
  • Provide friendly, helpful support across multiple business lines
  • Gather details from callers and schedule follow-ups
  • Process credit card payments for service bookings
  • Enter customer info into operational systems
  • Build out customer profiles for quoting and services
  • AP/AR work in QuickBooks Online
  • Coordinate with the CPA firm
  • Assist with job scheduling and tracking
  • Track inventory and place orders once familiar
  • Call in locates and submit permits as necessary
  • Spot opportunities to streamline processes and workflows
  • Create simple flyers, door hangers, or ads in Canva
  • Capture job-site photos for social media (optional, if comfortable)
  • Keep the office space organized and running smoothly
  • Help with year-end cleanup, budgeting setup, and general process improvements

Requirements

  • Organized, steady, and great with customers
  • Comfortable jumping between tasks
  • Confident on the phone
  • Tech-friendly (QuickBooks Online, scheduling systems, Canva – or willing to learn)
  • Reliable, trustworthy, and enjoys supporting a small team

Nice to have

Happy working in a role where no two days look the same

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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