Part Time Membership / Front Desk

• Provide guidance on new and existing swim lesson memberships both on the phone and in person during swim lessons
• Introduce families to our program and guide them through their first days at Goldfish
• Support swimmers as they progress from mini and junior swimmers to gliders and pros
• Contribute to strong membership retention and growth
• Contact new inquiries promptly and convert them into memberships

• Love talking to people and making them feel confident in their decisions
• Get energy from helping families say “yes” to something meaningful
• Can balance being warm and friendly with confidently asking for the sale
• Enjoy working towards goals and celebrating wins, both big and small
• Are able to build rapport with parents and family members and utilize all available resources to meet their needs
• Use observation, conversation and relationship-development skills to identify parent concerns and offer solutions
• Sales, customer service or hospitality experience preferred (we’ll train the right personality!)
• Are able to work some weekday evenings and/or weekend mornings (our busiest times)
• Are able to perform the physical job functions of the position described (using a standing/upright desk, being on your feet for extended periods of time, lifting, bending, light cleaning duties)
• Are willing/able to perform lifeguard duties as needed (standing in a chlorinated pool environment kept at 90 degrees with 50% humidity for extended periods of time)

Sales, customer service or hospitality experience

• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development
• Recognition programs
• Paid, on-the-job training
• Set weekly schedule
• Free swim lessons for children & siblings
• Weekday lessons end at 8:00pm (no late nights), no Saturday/Sunday nights