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We are looking for a part-time detail-oriented Medical Receptionist to support a busy healthcare environment. This contract position is ideal for someone who enjoys helping patients, managing front-desk operations, and keeping administrative workflows organized. The person in this role will serve as a key point of contact for patients, clinical staff, and referring offices while ensuring accurate scheduling, documentation, and communication throughout the day.
Job Responsibility
Welcome patients at the front desk, confirm identification, and coordinate appointment scheduling or exam bookings as needed
Review demographic details and insurance records for accuracy, updating information to support smooth patient registration
Digitize and file medical and administrative documents within the appropriate recordkeeping system
Prepare materials for upcoming appointments, including assembling charts and printing needed documentation for the next day
Provide patients with requested imaging discs and reports while ensuring required authorization forms are completed before release
Manage incoming correspondence by sorting mail, directing faxes, and distributing information to the appropriate departments
Respond calmly to urgent situations, including emergency calls, and communicate directions clearly to staff when immediate action is required
Support radiologists, clinic teams, patients, and referring offices by resolving scheduling questions and assisting with coordination needs
Serve as backup coverage for scheduling and support roles and help with clerical tasks, training, and supply organization when needed
Requirements
High school diploma or equivalent is required
At least six months of experience in reception, scheduling, or customer service within a medical environment is preferred
Training or certification in medical administration is preferred
Familiarity with basic medical terminology is preferred
Strong patient service skills with the ability to create a welcoming and detail-oriented front-office experience are required
Ability to manage competing priorities, work independently, and collaborate effectively with a team is required
Clear verbal and written communication skills with patients, clinical staff, supervisors, and referring offices are essential
Strong attention to detail and a consistent commitment to safe work practices are required
Nice to have
Training or certification in medical administration is preferred
Familiarity with basic medical terminology is preferred