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The Long Term Care Finance Clerk is responsible for providing financial, administrative, and resident account support across multiple Long Term Care Homes, including Rainycrest Long Term Care, Emo Health Centre, and Rainy River Health Centre. The role supports resident billing, trust accounts, accounts receivable, collections, and general finance functions. This position is based at Rainycrest Long Term Care with occasional travel to Emo Health Centre and Rainy River Health Centre to support resident intake meetings and specific financial processes as required.
Job Responsibility
Maintain resident financial records
Assist and support the Financial/Statistical Analyst with process monthly billing, payments, and account adjustments
Support admissions, transfers, and discharge financial processes
Respond to resident and family account inquiries
Occasional travel between Long Term Care Homes to meet with residents and families
Process payments and prepare daily deposits
Monitor overdue accounts and follow up on outstanding balances
Establish payment arrangements and escalate delinquent accounts as required
Follow formal bad debt escalation and documentation procedures
Work with Indigenous Care Coordinator and other support services to assist residents experiencing financial hardship
Assist with reconciliations, trust accounts, and month-end processes
Support accounts payable and general ledger tasks as required
Generate reports and maintain accurate financial records
Support audit and reporting requirements
Provide respectful and professional service to residents and families
Work collaboratively with interdisciplinary teams across all sites
Maintain confidentiality and handle sensitive financial matters appropriately
Requirements
Grade 12 diploma or equivalent
1–3 years finance or accounts receivable experience
Strong Excel and computer skills
Strong communication and customer service skills
Valid driver’s license and ability to travel between sites
Ability to work independently with accuracy and attention to detail
Nice to have
Post-secondary finance/accounting
Experience with Point Click Care or other patient information systems