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Part Time Lettings Administrator

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Office Angels

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Location:
United Kingdom , Arborfield

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Contract Type:
Not provided

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Salary:

14.00 GBP / Hour

Job Description:

Temporary Part Time Lettings Administrator role based in Arborfield, working 9-6 on Monday, Wednesday, and Fridays. Duties include tenant services management, documentation processing, resident communication, contractor coordination, apartment inspections, and first-class customer service.

Job Responsibility:

  • Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all time
  • Reporting building issues to the relevant member of the team
  • Clear communication of important information, ensuring appropriate channels are used
  • Responding to rental enquiries, booking in and conducting viewings and agreeing offers
  • Completing all applicant vetting in line with the clients procedures
  • Processing offers and completing all tenancy documentation
  • Provide first class customer service to residents
  • Organising and running tenant services via third parties and in house
  • Ensuring up to date resident communication via various channels including social media
  • Creating a community feel through communication, events and innovations
  • To act as first point of call for residents to report maintenance issues or other requests
  • Co-ordinating all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained
  • Carrying out regular inspections of communal areas and apartments
  • Organising minor works between tenancies to maintain first class presentation of apartments
  • Completing check in and check out reports
  • determining deposit returns
  • Work alongside the RSM to ensure H&S statutory requirements are meet across the development

Requirements:

  • Strong customer service ethic / background
  • Positive, can do attitude
  • Ability to think on their feet and make considered decisions
  • Outgoing, warm and friendly personality
  • Organised, meticulous, tenacious
  • Excellent written and spoken etiquette
  • IT literate and Social media savvy
  • Strong financial management skills
What we offer:
  • Weekly pay
  • Up to 28 days Annual Leave
  • BOOST benefits portal with shopping discounts and utilities/restaurant/cinema vouchers

Additional Information:

Job Posted:
March 28, 2025

Employment Type:
Parttime
Work Type:
On-site work
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