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We are currently recruiting for a Part Time Public Area Cleaner to join our Housekeeping Team for 16 hours per week at the Sheraton Grand Hotel & Spa. This role is to cover the evening shift starting at 3.30pm and finishing at midnight. Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar.
Job Responsibility
Act as a liaison between Housekeeping, Guests and other departments to ensure a positive hotel experience for public areas
This position provides a visible and accessible floor presence in order to anticipate, understand and act upon Housekeeping associates’ needs
The position responds to guest requests on the floor and additionally will assist the Executive Housekeeper with day-to-day operations of the housekeeping departments
Responsible for ensuring service areas and lifts are clean and well maintained at all times, removing any rubbish, dirty crockery, glassware etc
Maintain public areas to brand standard
Maintain an immaculate hotel environment
Contribute to a seamless guest experience through attention to detail
Work collaboratively with Housekeeping and other hotel teams to ensure standards are maintained throughout the day
Ensure cleaning equipment and supplies are organised and ready for use
Report and follow up on maintenance or damage issues promptly
Respond efficiently to guest requests and operational needs
Adhere to lost property, safety and environmental procedures
Answering phone and dealing with all requests and general housekeeping enquiries
Requirements
Our ideal candidate will project a pleasant and positive professional image to all contacts at all times
You will have experience within a Housekeeping department within a 5 star environment
Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge
You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards
What we offer
A competitive salary plus free meals whilst on duty
28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction
50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels
Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
50% off Spa Treatments and £50 gym membership within our One Spa
24/7 and employee healthcare plan with access to Mental Healthcare first aiders
Refer a friend to work with us and receive a £500 bonus
Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
Many more benefits however most importantly, we’ll help you grow, and develop you as an individual