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Part Time Duty Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Christleton

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Contract Type:
Employment contract

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Salary:

26209.00 GBP / Year

Job Description:

We are seeking an enthusiastic and proactive Duty Manager to join our team and play a key role in ensuring the smooth day‑to‑day running of our Centre. This is an exciting opportunity for someone with strong leadership skills, a commitment to high-quality customer service, and experience working in a leisure environment. As a Duty Manager, you will act as a right hand person to the Area General Manager/Centre Manager and be responsible for supervising staff, maintaining operational standards, ensuring customer safety, and acting as the Centre’s representative when responding to customer queries, compliments and complaints. You’ll be a key holder, safeguarding lead, and an essential part of delivering an excellent, family‑friendly service.

Job Responsibility:

  • Oversee the daily operation of the Centre on a rota basis
  • Ensure the building is opened and closed safely and punctually
  • Maintain high standards of cleanliness, hygiene and customer experience
  • Support technical and operational routines, including plant operations and emergency procedures
  • Supervise, support and motivate duty staff
  • Ensure safe working practices and maintain high levels of staff performance
  • Conduct staff meetings, appraisals and contribute to training coordination
  • Take appropriate disciplinary action when necessary
  • Act as the Centre’s ambassador, ensuring all visitors receive a warm and professional service
  • Address customer concerns, complaints and compliments in a timely, diplomatic manner
  • Promote a welcoming, family-friendly environment
  • Act as a trained First Aid Officer
  • Ensure the Centre and surrounding areas remain safe, compliant, and well maintained
  • Support emergency situations and implement emergency action plans
  • Work within allocated budgets and support the achievement of KPIs
  • Oversee stock control and safe storage of materials
  • Ensure compliance with company procedures and reporting requirements

Requirements:

  • GCSEs (grade C or equivalent) in Maths and English
  • National Pool Lifeguard Qualification (NPLQ)
  • First Aid at Work qualification
  • Basic IT skills
  • Previous supervisory or managerial experience
  • Experience working in a leisure centre environment
  • Strong communication, leadership and customer care skills
  • Ability to work independently and as part of a team
  • Ability to work on a rota including evenings, weekends and emergency call‑outs

Nice to have:

  • Leisure industry or NVQ Level 3 qualification
  • Pool plant operations knowledge
  • Experience coordinating events
  • Food hygiene, health & safety and COSHH knowledge
What we offer:
  • 25 days of annual leave per year, which increases to 30 days after 5 years of continuous service
  • Free Brio Leisure gym membership
  • Exclusive discounts through the 'Brio Staff Shop' benefits platform
  • Free uniform & DBS check (if required)
  • Reimbursement for car mileage at 0.45p per mile and bicycle mileage at 0.20p per mile
  • Enhanced maternity and paternity leave
  • Favourable pension scheme
  • Internal health checks for over 40’s
  • Access the Employee Assistance Programme
  • Three paid volunteering days per year
  • Discounts on food and drink at our on-site café during working hours

Additional Information:

Job Posted:
January 12, 2026

Expiration:
February 05, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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