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Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we’re growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for a friendly and outgoing Part Time office professional for our fast-paced office environment. Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members. When you join the Mr. Handyman team, you get so much more than a job… you get a career you can be proud of, and the support of industry-leading software and business systems.
Job Responsibility
Dispatching - Coordinate and monitor technicians' daily schedules to ensure efficient routing and timely service
Maintain communication with technicians before, during, and after service calls to track job progress and completion
Billing - Verify the accuracy of service details and invoices with technicians
Generate, process, and deliver customer invoices
Receive and process customer payments
Customer Contacts and Scheduling – inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
Create Life-Long Customers – Deliver a great experience that wows every customer
Requirements
Part-time position: Work in office, Monday–Friday, 11am-4pm
Have reliable transportation 5 days a week to the office in Peabody, MA
Strong communication skills, both in person and over the phone
Comfortable using computers, especially Excel and other Microsoft Office programs
What we offer
Competitive pay
Advancement and growth opportunities
Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
The opportunity to wow customers with a best-in-class customer experience and solutions
Company-branded apparel provided for your workday comfort and professionalism
Paid sick leave & paid vacation time (available for use after 90 days)
Optional supplemental insurance available through Aflac (employee paid)