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Part Time Data Center Technician

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Microsoft Corporation

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Location:
United Kingdom , Newport

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Microsoft Part Time Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.

Job Responsibility:

  • Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption
  • Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs)
  • Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance
  • Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists
  • Assists and provides guidance to other technicians to complete challenging or complex tasks
  • Completes required training aligned to the role and workload
  • observes more experienced technicians to gain hands-on experience and relevant on-the-job training
  • Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work
  • Undertakes on call duties when required and travels to other sites to assist from time to time
  • Has pride and a sense of accountability for the service quality, completeness, and resulting user experience
  • displays accountability and ownership of the data center facilities
  • Embraces company culture and values

Requirements:

  • High school diploma, HND, or equivalent and basic knowledge of computer hardware and components
  • some previous experience supporting IT equipment or related technology
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud background check

Nice to have:

  • A good amount of experience supporting IT equipment or related technology
  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC)

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Parttime
Work Type:
On-site work
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