Part-Time Customer Support Executive, Office Angels

Part-Time Customer Support Executive

Office Angels

Location:
United Kingdom, London

Category:
Customer Service

Contract Type:
Not provided

Salary:

13.22 - 14.20 GBP / Hour

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Job Description:

Our client is a well-established pharmaceutical organisation who enhance and improve the health of millions of people every day and are looking for help with a project. This exciting role could be an ideal step for a Part-Time Customer Support Executive who is looking to get their foot in the door of the pharma industry, the successful candidate will have a relevant experience within Customer Service.

Job Responsibility:

Ensure excellent standards of customer service are in place in a multiskilled Customer Experience Centre (CEC)
Support the operations of our core CEC services which includes but is not limited to: Primary contact channels e.g. telephone and emails
Helpline support services
Ensure appropriate governance, processes and procedures are in place and documented for all Customer Experience Centre services
Representing Customer Experience Centre on cross-Agency groups, sharing information about service performance, developments and feedback
Being alert to campaigns or developments that may impact the team and/or increase demand

Requirements:

relevant experience within Customer Service

What we offer:

Weekly pay every Friday
Easy timesheet accessibility with mobile support
Up to 29 days annual leave
Perks at work and discount schemes for all major retailers and over 150 high street stores
Access to free eye-care vouchers and discounts towards glasses for VDU purposes
Access to well-being platforms
FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service
Temp of the Month awards
Dedicated consultant to support your job search and offer expert interview tips

Additional Information:

Job Posted:
April 27, 2025

Employment Type:

Parttime

Work Type:

Hybrid work

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