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Part Time Customer Service Advisor

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360 Resourcing Solutions

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Location:
United Kingdom , Seaham

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

12698.40 GBP / Year
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Job Description:

This isn’t just another job — it’s your opportunity to grow, gain confidence, and build a career where you’re genuinely valued. We’re looking for friendly, customer-focused people who love helping others and making a real difference. If you enjoy solving problems, building rapport, and turning conversations into positive outcomes, you’ll fit right in.

Job Responsibility:

  • Handling inbound customer service and complaint calls
  • Understanding each customer’s needs and matching the right solutions for their household
  • Building genuine rapport so every customer feels heard and valued
  • Troubleshooting issues and delivering effective, clear solutions
  • Turning challenging conversations into positive experiences

Requirements:

  • Confident communicator and strong listener
  • Empathetic, patient, and customer-focused
  • Proactive problem-solver with attention to detail
  • Positive, resilient, and ready to learn
  • Must be available to complete 2 weeks full time training

Nice to have:

Experience in retail, care, hospitality, warehouse, hair & beauty, customer service, or sales

What we offer:
  • Fully paid training & ongoing development
  • Commission and exciting performance incentives
  • 28 days holiday pro rata (including bank holidays) + your birthday off (paid!)
  • Pension scheme
  • Exclusive high-street discount hub
  • A supportive, inclusive workplace culture

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Parttime
Work Type:
On-site work
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