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Part Time Customer Service Advisor

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360 Resourcing Solutions

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Location:
United Kingdom , Sevenoaks

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

FM Conway is recruiting for a Part Time Customer Service Advisor to work within our Aggregate and Asphalt division. As our Part Time Customer Service Advisor, you will be responsible for accurately receiving and processing customer orders and responding to enquiries in a timely and professional manner. This is a part time, permanent role, based from our head office in Sevenoaks, Kent, working Monday to Wednesday 09:00-17:30 and Sunday 7:00- 12.

Job Responsibility:

  • Accurately receiving and processing customer orders
  • Responding to enquiries in a timely and professional manner
  • Maintaining excellent customer service and effective communication to meet service delivery standards
  • Building and maintaining relationships with customers as well as internal distribution, commercial and administration team
  • Ensuring compliance with the service level standards
  • Handling a high volume of calls, emails and orders during peak times

Requirements:

  • Confident on the phone
  • Comfortable working within a fast paced environment
  • Able to work well within a team
  • Positive, hands-on approach
  • Experience in customer facing roles is desirable
  • Experience with dealing with a high level of calls is desirable

Nice to have:

  • Experience in customer facing roles
  • Experience with dealing with a high level of calls
What we offer:
  • Career and professional development
  • Company pension
  • Life assurance
  • Opportunities for internal and external training
  • Access to a wide range of shopping discounts through Rewarding Great People platform
  • Free access to on-site gym
  • Subsidised restaurant during the week
  • 24-hour advice lines
  • Support from mental health first aiders

Additional Information:

Job Posted:
April 11, 2026

Expiration:
April 30, 2026

Employment Type:
Parttime
Work Type:
On-site work
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