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Capital One Logo Capital One · Customer Service

Part - Time Café Ambassador - New York City Area

United States, Bronx, New York Employment contract 59800.00 - 64584.00 USD / Year · Job Posted May 16, 2026
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Job Description

Part - Time Café Ambassador - New York City Area. As a Café Ambassador, you are the face of Capital One’s mission to change banking for good. You’ll move throughout the Café, bridging the gap between digital innovation and human connection. You’ll act as a high-end service specialist and a guide to digital banking.

Job Responsibility

  • Be a Natural Connector: proactively engage with guests in a high-energy environment
  • Serve as a Brand Advocate: share the value of Capital One’s products and services through genuine conversation
  • Simplify the Complex: guide customers through our digital ecosystem
  • Facilitate Purposeful Impact: host and support local events that promote financial health
  • Advocate & Problem-Solve: advocate for customers, problem solve, and own issue resolution
  • Act as a Culture Carrier: foster a supportive, inclusive environment
  • Stay Agile & Engaged: be on the move and active throughout the day

Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales, or Customer Service experience

Nice to have

  • Associate’s degree
  • 2+ years of banking experience
  • 2+ years of Retail or Customer-facing experience
  • Proficient in G-Suite
  • Strong written and oral communication skills

What we offer

  • Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance
  • Paid Time Off
  • Education Assistance
  • Matching 401(k) contribution up to 7.5%
  • Paid Parental Leave
  • Mental Health support
  • Back-up Child or Elder Care
  • Custom beverage while working
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