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From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!
Job Responsibility:
Provide and maintain a positive, friendly, empathetic and professional selling experience with all customers
Provide 5-Star Customer Service
Achieve sales goals and productivity by following the 5-Step Selling Process
Perform duties related to presentation and operations of the store
Welcome all customers
Use systems to manage customer flow
Prepare for customer appointments
Build relationship by welcoming customers
Identify perfect gown/dress in customer’s first three try-ons
Set future appointments
Communicate alterations services
Ensure proper measurements
Maintain store-standards
Maintain high dress code standards
Offer David’s Bridal loyalty & partners program
Respond promptly to customer questions
Maintain hourly sales productivity standards
Support cash wrap behaviors
Consistently achieve platform conversion and add-on goals
Set come back appointments
Become trusted advisor
Execute new processes
Perform duties as assigned
Actively support store team
Accurately clock in and out
Follow loss prevention policies
Focus on own development
Celebrate successes
Open to coaching
Complete required training
Requirements:
High school diploma or an equivalent degree
1-2 years prior retail experience in an apparel, service or specialty store environment
prior experience with computerized POS system is preferred