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The Administrative Assistant supports and assists with general office activities and administrative projects, while providing customer service support. Under moderate supervision, this role may involve interaction with homeowners and board members. This is a part-time position reporting to the Pleasanton office: Diamond Grove – Vacaville, CA 95687.
Job Responsibility
Update and file association documents for Community Managers
Arrange delivery and pickup of documents from storage as needed
Update homeowner and association information in C3 and shared files
Process and distribute incoming and outgoing mail for the office and associations
Handle print jobs, scanning, and faxing as general office support
Organize and prepare correspondence related to association business
Receive and respond to incoming calls from homeowners, Board members, and vendors
Follow through on various requests
Review invoices for completeness and accuracy, and prepare payable vouchers for manager approval (if not completed by the Telephone Operator)
Assist Community Managers with monthly board packages and in-house mailings
Provide coverage for concierge/reception as needed
Perform other duties as assigned
Requirements
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
Professional customer service skills
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
Partner with multiple stakeholders, for example community managers, vendors, peers, clients
Ability to interpret verbal and/or written instructions at a proficient level
Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team
Ability to keep workspaces organized and maintained
Alerts Office Manager of low supplies and assists in supply stocking and distribution
Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities
Knowledge of company policies, procedures, and forms
Must be able to work effectively with others in person and in group setting
Must be able to prioritize, manage time, and meet deadlines
Must be able to interpret verbal and/or written instructions at a proficient level
Must be able to communicate effectively and professionally on phone, email, and in-person
Must be able to operate general office equipment (copier, fax, phone systems, etc.)
High School Diploma or GED Required
At least one year of directly related or closely related experience