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Parking team member

spsbus.co.uk Logo

Somerset Passenger Solutions

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Location:
United Kingdom , Ipswich

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Contract Type:
Not provided

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Salary:

15.00 GBP / Hour

Job Description:

We are seeking an individual with strong customer service and interpersonal skills to enforce allocated car parking activities across Sizewell ACA, Northern and Southern Park and Ride sites (Darsham, Wickham Market), as well as within designated local community locations. The role requires a proactive, customer‑focused approach, engaging positively with local residents, businesses, and community stakeholders to address parking concerns, support compliance, and minimise disruption. Through professional conduct and effective communication, you will ensure that SPS and SZC are represented in a positive, responsible, and community‑minded manner at all times.

Job Responsibility:

  • Carry out validation checks of parking permits
  • Champion behavioural safety, challenging at-risk behaviours and promoting positive safety conversations
  • Monitor vehicle compliance with car park rules, permits, and parking guidelines
  • Monitor the occurrence of fly parking in surrounding towns and villages by completing daily patrols and escalating any issues
  • Carry out vehicle counts and daily patrols
  • Complete incident reporting and follow correct procedures accurately and on time
  • Build positive relationships with local residents and community stakeholders
  • Deliver outstanding customer service and act as a professional point of contact for colleagues and customers
  • Communicate operational issues, road incidents, closures, and service disruptions to the Operations Team

Requirements:

  • Customer Service background
  • A flexible approach to working hours as we are a 24/7 business
  • Ability to use IT such as laptop/phone/MS office
  • Driving Licence

Nice to have:

  • Parking experience
  • Conflict Management
  • IOSH Working Safely
  • Banks Person Trained
  • PCV licence holder
  • Influencer Training
  • First Aid
  • CITB or CCNSG
  • L3 Health & Safety Supervisor
  • Knowledge of the transport sector
What we offer:
  • Pension - 5% contributory pension matched by us
  • Employee Rewards scheme (retailer discounts)
  • Free local bus travel & significantly reduced rail travel for you & family members
  • Employee Life Cover
  • 24/7 Employee Assistance Programme

Additional Information:

Job Posted:
March 19, 2026

Expiration:
April 06, 2026

Employment Type:
Fulltime
Job Link Share:

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