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Parking Suspension Officer

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Portsmouth City Council

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Location:
United Kingdom , Portsmouth

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Category:

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Contract Type:
Not provided

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Salary:

26473.00 - 28239.00 GBP / Year

Job Description:

As a Suspension Officer, you will work within the Suspension Team and report to the Suspension Supervisor. You will be responsible for issuing and processing suspension requests, organising quotations, and responding to customer enquiries across a range of channels—including face‑to‑face, email and telephone. This is a varied role, split between office-based administrative work and on‑street activity. Each day you will spend several hours driving a PCC service vehicle to install and remove suspension signage around the city.

Job Responsibility:

  • Issuing and processing suspension requests
  • Organising quotations
  • Responding to customer enquiries across face-to-face, email and telephone channels
  • Installing and removing suspension signage around the city
  • Office-based administrative work
  • On-street activity

Requirements:

  • Experience in administration and customer service
  • Strong customer-focused approach
  • Confident using Microsoft applications
  • Excellent attention to detail
  • Ability to communicate clearly in writing and verbally
  • Ability to solve problems effectively
  • Ability to manage workload independently
  • Ability to work accurately under pressure to meet tight deadlines
  • Ability to build positive working relationships
  • Ability to support colleagues and residents
  • Full UK manual driving licence

Additional Information:

Job Posted:
April 02, 2026

Expiration:
April 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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