Parking Supervisor

• Reports directly to the Parking and Security Manager
• Supervises, assign duties and trains all parking employees
• Must inform Parking and Security Manager of any issues as soon as they arise
• Acts as main parking contact for Police Traffic Control during major events
• Responsible for overseeing all parking procedures on assigned shift
• To assure all safety measures are provided and in place for staff and others
• Monitors the performance of parking personnel to assure all department procedures are followed during shifts
• Monitor parking sales, process cash receipts and tickets through ASM Global’s established internal control procedures
• Maintain overall integrity of cash control function
• Handles customer complaints and inquiries in a professional manner at all times
• Monitors and maintains inventory of supplies and equipment
• Other related duties as assigned

• Must possess a working knowledge of parking practices and procedures including monetary reconciliation, traffic control set up / tear down and strong customer service
• Must have safety knowledge and training to assure a safe environment is provided
• Must be a high school graduate or equivalent
• Must possess excellent verbal and written communication skills
• Prior supervisory experience a plus
• Minimum of two years parking lot experience
• Must be able to work under pressure and in a fast paced environment
• Must follow written and oral directions from upper Management
• Must have the ability to multi-task
• Must be able to interact within a diverse environment
• Must have the ability to take charge and direct staff in a profession manner at all times
• Must be able to act and respond professionally and politely to all individuals and work as a team member
• Must be able to stand long periods of time
• Must be able to lift at least 50 pounds at a time
• Must be able to work varied schedules & flexible hours including nights, weekends and holidays
• Must be able to tolerate hot and/or cold weather conditions for the duration of each work shifts

Prior supervisory experience