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The purpose of this role is to ensure the efficient operation of all car parks, carry out regular car park patrols and maintain the prescribed standards of quality, cleanliness and safety. Reporting to the Car Park Services Supervisor, the customer service assistant (CSA) will work as part of a team to ensure the smooth running of the airport car parks. The CSA will demonstrate excellent customer service at all times and will ensure the efficient operation of all car parks including carrying out regular patrols, maintaining the car park equipment to a high working standard and carrying out grounds maintenance ensuring the appearance of the car parks and all customer areas are kept clean and safe at all times.
Job Responsibility:
Ensure the efficient operation of all car parks
Carry out regular car park patrols
Maintain the prescribed standards of quality, cleanliness and safety
Work as part of a team to ensure the smooth running of the airport car parks
Maintain car park equipment to a high working standard
Carry out grounds maintenance ensuring the appearance of the car parks and all customer areas are kept clean and safe
Requirements:
Excellent customer service skills
Must enjoy working outdoors
Experience of working with members of the public
Smart appearance
Flexibility and adaptability
The ability to be proactive and take the initiative
Ability to remain calm in difficult/demanding situations