Parking Enforcement Manager

• Provide strategic leadership and direction for the entire enforcement operation, ensuring effective, efficient and fair enforcement that meets the Council’s statutory duties and policy objectives
• Develop and deliver a forward-looking Parking Enforcement Strategy, using data, intelligence and customer insight to shape priorities and drive continuous improvement
• Act as the Council’s subject matter expert on parking enforcement, advising senior managers, councillors, residents and external organisations
• Provide oversight and leadership for Moving Traffic Enforcement, bus lane enforcement, School Keep Clear enforcement, Clean Air Zone enforcement and ANPR deployment
• Manage the Traffic Management Centre and the Suspension Team
• Oversee enforcement income and expenditure, ensuring efficient use of resources and reporting recommendations to the Parking Manager and Cabinet Member
• Ensure staff are trained, supported and aligned with the Council’s Corporate Values and Behaviours
• Represent the service at meetings relating to public concern, developments and major events
• Play a key leadership role in shaping the future of enforcement as part of the Council’s wider transport transformation programme
• Deputise for the Parking Manager when required

• At least 4 years’ experience managing a large Civil Enforcement team in a similar environment
• Ideally a degree in Business Administration or a related field, or equivalent experience
• Strong, confident leadership skills, with experience managing and motivating a large operational workforce
• A detailed understanding of parking legislation including the Traffic Management Act 2004 and Road Traffic Regulation Act 1984
• Experience in HR, staff development, budget management, public speaking and stakeholder engagement
• Excellent communication skills, with the ability to present, motivate and inspire
• The ability to interpret data, solve problems, manage change and work under pressure
• Strong IT skills, including databases and Microsoft Office, and experience preparing detailed written reports

Hybrid working