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City of Boise Logo City of Boise · Public Sector

Parking Compliance Officer I

United States, Boise 16.15 - 17.20 USD / Hour · Job Posted June 16, 2026
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Job Description

The City of Boise is hiring a Parking Compliance Officer I ! Looking for a job that keeps you active and out from behind a desk? As a Parking Compliance Officer I, you will patrol downtown Boise primarily by bicycle, interact with the public, and play an important role in supporting safe, fair, and effective parking compliance throughout the city. This position is ideal for someone who is comfortable working outdoors year-round in all types of weather and values a set schedule: Tuesday through Friday, 11 a.m. to 8 p.m., and Saturday, 8 a.m. to 5 p.m.

Job Responsibility

  • Patrols a designated area of downtown Boise on foot or by bicycle to issue citations for violations of parking rules
  • Checks electronic meters, time zones and parking spaces designated for handicap placards
  • Enters information into handheld ticket writers
  • Takes photos of violations considered hazardous in nature to properly document
  • Testifies in court regarding contested citations
  • Meets with the public and acts as a community liaison
  • Gives directions, talks with merchants, answers questions about parking laws and provides general information
  • Prepares kit bags and ticket machines for patrol
  • Performs office duties such as filing, checking e-mail and downloading photos and ticket information
  • Initiates request to tow scofflaw vehicles
  • Inspects meters and equipment for damage/vandalism and reports to supervisor
  • Observes, assesses and reports various hazardous conditions, suspicious vehicles and traffic issues
  • Assists police officers at accident scenes and with other police matters
  • Operates License Plate Recognition (LPR) vehicle and coordinates follow-up with other parking staff
  • Analyzes parking violation data to identify trends and recommend improvements to enforcement strategies
  • Assists in traffic control and parking management during emergencies and special events

Requirements

  • High school diploma or equivalent
  • Valid state-issued driver's license
  • Must pass City of Boise background check processes
  • Must pass Driving Record Check
  • Six months of customer service experience
  • Knowledge of conflict resolution techniques
  • Knowledge of City parking rules, codes and regulations
  • Knowledge of Downtown Boise parking grids and meter locations
  • Knowledge of parking meter maintenance
  • Knowledge of general customer service techniques
  • Knowledge of computer usage including related software
  • Knowledge of cell phone and digital camera usage
  • Ability to learn the geography of the enforcement area
  • Ability to use good judgment in knowing when to act independently or involve a supervisor
  • Ability to maintain composure and professionalism when working with individuals who may be hostile, angry or emotional
  • Ability to perform accurate data entry
  • Ability to interpret and explain policies, procedures and laws
  • Ability to communicate effectively in the English language
  • Ability to perform all essential functions as assigned
  • Individuals must be capable of operating vehicles safely and have an acceptable driving record

Nice to have

  • Six months of customer service experience
  • Knowledge of conflict resolution techniques

What we offer

  • Zero-premium medical coverage for you and your family
  • PERSI retirement (11.96% Employer Contribution) plus employer-matched 401(k)/457b
  • 10 hours vacation/month (grows with tenure)
  • 12 paid holidays
  • 8 hours sick leave/month
  • 10 weeks paid parental leave
  • $500 annual wellbeing incentive
  • Tuition reimbursement
  • Free local bus pass
  • Basic life and long-term disability insurance at no cost
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