Parking Attendant

• Process credit card transactions for parking fees in a timely and accurate manner
• Complete all necessary reports and paperwork related to the reconciliation of credit card transactions
• Answer questions related to daily, event, monthly, and long-term parking options
• Direct traffic into, within, and out of the parking garage
• Provide excellent customer service and respond to inquiries from patrons and the general public
• Maintain and responsibly use supplies, tools, and equipment necessary for job duties
• Set up designated parking areas as assigned
• Other duties as assigned
• Serve as a liaison between the facility and clients, ensuring client requirements are met and that all facility rules, regulations, and policies are followed

• High school diploma or GED required
• Minimum of one year of customer service experience
• Experience using payment devices and pay stations
• Strong communication, customer service, and problem-solving skills
• Ability to remain flexible and adapt to changing situations
• Capable of resolving issues and addressing complaints in a calm and professional manner
• Ability to work under pressure and deliver accurate results
• Able to follow written and verbal instructions with minimal supervision
• Friendly, self-motivated, and enjoys working in a fast-paced environment
• Comfortable communicating effectively with guests, clients, vendors, and coworkers
• Basic computer proficiency, including use of standard office equipment (e.g., computers, payment devices, copiers, phones)
• Must be physically able to bend, stoop, reach, and perform manual tasks
• Must be able to sit, stand, and walk for extended periods of time
• Hearing must be sufficient to clearly hear voices, alarms, bells, and horns
• Must have the mobility to move quickly between different areas of the venue
• Must be able to lift and carry up to 20 pounds as needed
• Requires good eye-hand-foot coordination and dexterity to operate basic tools and equipment

Experience in convention centers, hotels, or similar settings is a plus