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Monitor and direct personal and commercial vehicle traffic on property to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Review departmental productivity and payroll forecasts. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any security or safety problems. Re-route traffic when parking facility reaches maximum capacity and ensure staff is informed. Unlock/open and close/secure parking facility. Document and report all vehicle incidents (i.e., damages, accidents). Complete nightly audit of parked vehicles with vehicle claim tickets, resolve discrepancies, and submit list for charges to be posted by Night Auditor. Tag, store, and retrieve luggage from luggage storage.
Job Responsibility:
Monitor and direct personal and commercial vehicle traffic on property to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic
Review departmental productivity and payroll forecasts
Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any security or safety problems
Re-route traffic when parking facility reaches maximum capacity and ensure staff is informed
Unlock/open and close/secure parking facility
Document and report all vehicle incidents (i.e., damages, accidents)
Complete nightly audit of parked vehicles with vehicle claim tickets, resolve discrepancies, and submit list for charges to be posted by Night Auditor
Tag, store, and retrieve luggage from luggage storage
Assist management in scheduling, disciplining, motivating, and coaching employees
serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
Follow all company policies and procedures
ensure uniform and personal appearance are clean and professional
protect company assets
Assist other employees to ensure proper coverage and prompt guest service
Speak with others using clear and professional language
prepare and review written documents accurately and completely
answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards
Read and visually verify information in a variety of formats (e.g., small print)
Move at a speed required to respond to work situations (e.g., run, walk, jog)
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Perform other reasonable job duties as requested by Supervisors