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Paraplanner

barclays.co.uk Logo

Barclays

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Location:
United Kingdom , London

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join us as a Paraplanner (12 months fixed term contract) and become a key part of our Wealth Planning team, helping deliver remarkable financial planning advice to PBWM clients. In this role, you’ll act as the first point of contact for Wealth Planners, providing technical expertise, managing complex queries, and fostering an inclusive, collaborative culture. You’ll prepare professional, compliant suitability reports, produce meeting packs, and handle all associated technical and administrative tasks with precision. You’ll work closely with internal stakeholders, operations teams, and third-party providers to ensure seamless delivery and timely resolution of issues. Accuracy and attention to detail are essential, as you’ll maintain client records across all systems and take ownership of tasks from start to finish. With a good commercial mindset, you’ll partner with Wealth Planners to help achieve business targets while keeping client needs at the heart of everything you do. This is a fast-paced, high-pressure environment where balancing quality and quantity is key.

Job Responsibility:

  • Act as the first point of contact for Wealth Planners, providing technical expertise, managing complex queries
  • Prepare professional, compliant suitability reports, produce meeting packs, and handle all associated technical and administrative tasks
  • Work closely with internal stakeholders, operations teams, and third-party providers to ensure seamless delivery and timely resolution of issues
  • Maintain client records across all systems and take ownership of tasks from start to finish
  • Partner with Wealth Planners to help achieve business targets while keeping client needs at the heart of everything you do
  • Contribute to team development by supporting new joiners, sharing knowledge, and promoting an inclusive, collaborative workplace
  • Provide customer support and resolution of client inquiries and issues through various channels
  • Support clients with everyday banking tasks such as deposits, withdrawals, transfers, bill payments, as well as updating personal information
  • Provide support to clients with products and services, such as online banking, mobile app functionalities
  • Guide new customers through account opening procedures, explanation of account terms and conditions
  • Manage and maintain client relations by resolving various customer concerns and inquiries
  • Maintain confidentiality and security of client data by following strict data security protocols
  • Provide timely updates on changes in banking policies, fees, and product offerings
  • Educate clients about financial concepts, budgeting, and responsible banking practices
  • Perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement
  • Lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources
  • Take responsibility for end results of a team’s operational processing and activities
  • Escalate breaches of policies / procedure appropriately
  • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation
  • Advise and influence decision making within own area of expertise
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to
  • Maintain and continually build an understanding of how own sub-function integrates with function
  • Make evaluative judgements based on the analysis of factual information
  • Resolve problems by identifying and selecting solutions through the application of acquired technical experience
  • Guide and persuade team members and communicate complex / sensitive information
  • Act as contact point for stakeholders outside of the immediate function

Requirements:

  • Technical knowledge – Awareness of financial planning principles, compliance requirements, and technical processes
  • Relationship building and communication skills – Ability to collaborate effectively with Wealth Planners, stakeholders, and clients
  • Decision making and problem solving – Awareness of how to identify issues, remove blockers, and progress cases efficiently
  • Coaching and mentoring – Supporting new joiners and contributing to team development
  • Stakeholder management – Awareness of how to manage expectations and maintain good working relationships across teams
  • Product knowledge – Understanding of financial products and tools used in wealth planning

Nice to have:

  • CII Level 4 Diploma in Regulated Financial Planning, or working towards this qualification (CII Advanced Diploma in Financial Planning is highly desirable)
  • Previous experience in financial planning or a related field
What we offer:
  • Hybrid working
  • Structured approach to hybrid working with fixed 'anchor' days
  • Supportive and inclusive culture and environment
  • Commitment to flexible working arrangements
  • Opportunity to embrace mobility and explore every part of operations

Additional Information:

Job Posted:
January 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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