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The Paramedic Superintendent is responsible for managing the daily deployment and operations to ensure that structures, programs, systems and processes meet all requirements set out in legislation, policy, procedure and Standards for Paramedic Services and any other staff deemed by the organization to be subordinate. Paramedic Superintendents are required to work a revolving schedule of both day shifts, night shifts and weekend shifts designed to ensure on site supervision twenty-four hours daily.
Job Responsibility:
Attend and inspect each Paramedic Station, nonurgent stations, and Emergency First Response Team on both a regular and a responsive basis
Investigate and report all collisions, incidents and events involving DSB fleet as per legislative and policy requirements
Ensure the maintenance of equipment and vehicles is performed
Provide incident command oversight, and support to paramedics and to first respond as required
Participate in the development and implementation of operational and organization goals, objectives and performance standards
Initiate and assist Professional Standards personnel with investigations
Assist with the development, implementation and review of policies and procedures
Monitor and assess the quality of patient care and report discrepancies
Assist organization to ensure all requisite documentation is completed in accordance with legislation and policy
Maintain communication capacity with the MOHLTC CACC
Address immediate health and safety concerns, and report issues to the Deputy Chief
Maintain incident management system certification
Perform necessary on call duties
Monitor and manage paramedic and nonurgent staffing profiles
Assist senior personnel to develop and implement policy and procedure for Paramedic Services
Manage performance of subordinate personnel and act to remediate any deficiencies
Identify staff development opportunities and education potentials
Assist in the evaluation and issuance of both discipline and non-disciplinary remediation
Prepare and disseminate performance evaluations for subordinate staff
Manage any internal or external conflict surrounding service delivery, or operational oversight
Act as a member of the hiring/orientation committee for the service as directed
Monitor and provide the organization with necessary support regarding staff qualifications
Report discrepancies in staff qualifications to the Deputy Chief
Ensure that fleet and equipment adhere to and are not modified from either the legislated standards or manufacturer’s requirements
Continuously monitor operations, deployment and resources
Review reports, studies, publications and other sources of information to remain current
Attend meetings, conferences, seminars etc. as required
Assist, as directed with the selection, procuring, maintenance and de-commissioning of material resources
Establish and maintain effective working relationships with stakeholders and community partners
Exercise sound judgement in all internal and external interactions
Access appropriate resources/supports to make recommendations to management
Promote mission, vision and values
Requirements:
Graduate of a Canadian accredited Paramedic Program
5 years’ experience working as a Paramedic
1-3 years management/supervisory experience
A valid Ontario Class Drivers License permitting operation of an ambulance, with insured vehicle for employment related use
Registered and in good standing Advanced Emergency Medical Care Assistant (AEMCA)
Ability to achieve and maintain PCP Certification by the designated Base Hospital
Maintain annual certification in PAD, CPR Level HCP, S.A.M Program
Nice to have:
Bilingualism (English and French) is considered an asset
What we offer:
Employer-matched pension plan
group health benefits which include optical, dental, drug, and extended health benefits
wellness program that is available to spouses and children
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