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Paralegal

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Location:
United States , Albany

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Category:
Legal

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Contract Type:
Employment contract

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Salary:

25.00 USD / Hour
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Job Description:

Health Advocates Network is currently seeking a Paralegal to work at a facility in Albany, NY. These are registry positions with our company. Shift details: M-F 9:00AM – 5:00PM. DFS will train the paralegal on the internal process and applicable Laws. *Telecommuting may be allowable upon discretion of the hiring manager. *DFS does not provide parking, but the office is accessible by bus.

Job Responsibility:

  • Evaluate External Appeal applications for eligibility based on requirements in Insurance Law Article 49
  • Request necessary information from appropriate party and respond to questions about the process
  • Investigate complaints against regulated insurance companies, applying mandates in Insurance Law and provisions in the approved policy
  • Communicate findings when the investigation is complete
  • Screen requests for External Appeals in accordance with the Federal No Surprise Act
  • Screen requests for External Appeal in accordance with Insurance Law, Regulation, and the established protocols
  • Act as liaison using written and verbal communication for administrative processes with consumers and representatives of financial entities
  • Keep electronic case files updated, complete and organized
  • Research, process, and resolve consumer and provider complaints
  • Work individually and as part of a team
  • Follow-up on deliverable from internal stakeholders
  • Handle correspondence, calls, emails and other forms of communication with internal and outside stakeholders
  • Prepare reports and other documents
  • Assist with special projects and research as needed
  • Performs other duties as assigned

Requirements:

  • Paralegal Certificate
  • Eligible to work in New York State
  • Excellent written and verbal communication skills
  • Ability to understand legal mandates
  • Strong project management skills, including experience managing multiple time-sensitive, complex files simultaneously
  • Detail-oriented with the ability to organize and prioritize tasks effectively in a fast-paced environment
  • Proficiency with Microsoft Office, including working experience with Outlook, Word, Excel and Teams
  • Reliability, and time and attendance are critical
What we offer:
  • Medical
  • Dental
  • Vision
  • Term Life
  • Short-Term Disability Coverage
  • 401K

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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