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We are looking for an experienced paralegal to join our team in Saint Louis, Missouri. This unique role focuses on evaluating new cases, guiding potential clients, and determining case viability, leveraging your expertise in personal injury law. If you thrive in a fast-paced environment, enjoy client interaction, and want to apply your legal knowledge in strategic decision-making, this position offers an exciting opportunity to grow.
Job Responsibility:
Assess incoming case summaries to evaluate their viability based on critical factors such as liability, damages, and jurisdiction
Provide expert guidance for the intake team, drawing on your personal injury knowledge to ensure accurate case evaluations
Handle complex or escalated calls from potential clients, addressing their concerns and helping them make informed decisions
Identify missing details in case summaries and ask targeted questions to gather necessary information
Collaborate with the legal team to facilitate smooth onboarding of viable cases
Offer constructive feedback and training recommendations to improve the intake team's screening process
Maintain organized and precise records of case evaluations and notes in the intake system
Serve as a trusted advisor to prospective clients, using strong communication and persuasion skills to convert hesitant callers into clients
Stay updated on personal injury law trends to enhance case assessment and client interactions
Requirements:
At least 3–5 years of experience as a personal injury paralegal, preferably on the plaintiff side
Comprehensive understanding of liability, damages, statutes, and other factors affecting case viability
Exceptional written and verbal communication skills, with the ability to reassure and guide clients effectively
Proven ability to make quick, informed decisions in a high-pressure environment
Strong organizational skills and attention to detail, including proficiency in case management software
Experience with client intake and engagement, demonstrating empathy and professionalism
Ability to manage complex conversations and de-escalate situations when needed
Familiarity with plaintiff-side litigation processes and strategies
What we offer:
Medical, Dental, Vision, etc.
medical, vision, dental, and life and disability insurance