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Oversee a large volume of personal injury matters during the pre-litigation phase, ensuring each file progresses steadily from opening through settlement
Interview new clients, gather initial case details, and provide consistent updates regarding treatment status, documentation, and next steps
Obtain and organize medical records, billing statements, lien information, insurance materials, and other supporting evidence needed for each claim
Prepare legal and case-related documents, including letters of representation, client correspondence, demand submissions, and settlement paperwork
Coordinate with insurance representatives, healthcare providers, and clients to secure information, address routine case issues, and keep matters on track
Monitor key dates, treatment developments, and case milestones so deadlines are met and attorneys have timely visibility into file status
Support attorneys by assembling damages summaries, reviewing case facts, and helping compile persuasive demand materials
Maintain complete and accurate electronic case records within the firm’s case management platform and assist with settlement disbursement and file closure procedures
Requirements
At least 2 years of experience handling personal injury pre-litigation files, ideally in a plaintiff-side legal practice
Working knowledge of injury claims, insurance processes, medical terminology, and the documentation commonly used in case development
Proven ability to manage files independently and prepare thorough demand packages with minimal supervision
Strong written and verbal communication skills, with the ability to interact professionally and compassionately with clients and third parties
Excellent organizational skills and close attention to detail when managing records, deadlines, and multiple active matters
Proficiency with Microsoft Office applications and legal case management software
Ability to prioritize competing responsibilities effectively in a fast-paced law firm environment
Paralegal certification or comparable practical experience is preferred
Nice to have
Paralegal certification or comparable practical experience