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As a Paralegal in our Personal Injury Department, you will support solicitors in managing a varied personal injury caseload. You’ll play a key part in progressing client matters effectively, maintaining excellent client care, and ensuring cases are handled efficiently from instruction to completion.
Job Responsibility
Advise and communicate with clients via telephone, email and written correspondence
Prepare funding documents and assist with file opening
Request, chase and review medical records
Draft instructions to experts and counsel
Arrange and attend conferences, taking accurate and detailed notes
Draft letters of claim, witness statements and schedules of loss
Prepare court applications and other legal documents
Create electronic bundles for conferences, hearings and trials
Maintain accurate time recording and support the department in meeting chargeable hour targets
Use the case management system daily to work efficiently and paperlessly
Ensure compliance with GDPR, firm policies and regulatory requirements
Support colleagues where needed, including administrative duties and telephone cover
Assist with departmental promotion through social media and other channels
Requirements
5 GCSEs at grade C / 4 or above (or equivalent)
A Law Degree (minimum 2:1)
Strong written and verbal communication skills
Good organisational and time‑management abilities
Confidence using IT systems and good computer skills
Nice to have
Previous legal work experience
Experience using case management systems
Experience preparing legal documents or supporting client enquiries
An understanding of Personal Injury processes, funding options or court documentation
What we offer
Generous annual leave (increasing with service)
Salary sacrifice pension scheme
Early monthly pay scheme
Life assurance
Hybrid working
Holiday sale & purchase scheme*
Wellbeing package (financial, physical & mental health support)