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We are seeking an experienced Paralegal Manager to lead and oversee our paralegal support function across multiple practice areas. This is an excellent opportunity for a candidate with significant people management experience in a law firm setting who is passionate about fostering professional development, driving team performance, and ensuring exceptional support for attorneys and clients.
Job Responsibility:
Lead and manage the paralegal support function, including recruiting, hiring, onboarding, training, utilization, and professional development
Coordinate and participate in the orientation and onboarding of new paralegals, ensuring they receive appropriate training and access to essential resources
Handle performance management, employee relations issues, counseling, and career coaching for paralegals in collaboration with Human Resources
Lead and manage the performance evaluation process, including soliciting lawyer feedback, reviewing evaluations, and conducting annual performance reviews with supervisees
Actively engage with practice groups and individual lawyers to understand their needs and the skills of the paralegals, ensuring high-quality legal work and efficient support is provided
Manage paralegal workflow, capacity, utilization, and assignments to enable timely and efficient attorney support
Approve employee PTO requests and timesheets via the Time and Attendance System
Participate in additional projects or provide supplemental support to Practice Group Directors as assigned.
Requirements:
Bachelor’s degree in a related field or relevant work experience
Minimum of 5 years of experience as a paralegal
At least 3 years of experience managing a large team of paralegals or other timekeeping professionals, preferably across multiple offices and practice areas
Proven financial acumen, with proficiency in productivity metrics within a billable or professional services environment
Strong, well-developed employee relations and conflict resolution skills
Excellent oral and written communication skills combined with strong analytical ability
Demonstrated ability to set priorities, exercise sound judgment, and recognize when to escalate matters to management
Highly resourceful and organized with a professional and ethical demeanor
Adept at maintaining confidentiality and handling sensitive matters with discretion
Strong critical thinking and decision-making abilities with the foresight to address complex problems effectively.
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