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We are looking for a highly organized and driven Paralegal Manager to lead the pre-litigation department at a growing personal injury firm. This role focuses on ensuring operational efficiency, maintaining workflow discipline, and overseeing case progress from intake to litigation readiness. The ideal candidate will possess strong leadership qualities and thrive in a structured environment dedicated to delivering excellent results.
Job Responsibility:
Manage and oversee all workflows and operational standards within the pre-litigation department
Ensure cases progress efficiently and are prepared for litigation handoffs with high-quality standards
Conduct audits, monitor performance metrics, and handle capacity planning to optimize department operations
Identify and resolve workflow challenges, recurring issues, and process inefficiencies through corrective actions
Collaborate with other departments, including Litigation, Intake, Finance, and Records, to ensure seamless coordination
Serve as the primary escalation point for addressing communication issues, compliance concerns, and operational risks
Maintain a limited caseload to stay connected with day-to-day execution and department needs
Drive team accountability and adherence to operational procedures while fostering a positive work environment
Monitor industry trends and implement best practices to enhance department performance
Provide regular updates and reports to the Director of Pre-Litigation regarding department progress and challenges
Requirements:
Minimum of 7 years of experience in pre-litigation within personal injury law, including leadership roles
Expertise in personal injury workflows, documentation standards, and preparing cases for litigation
Strong skills in capacity planning, operational governance, and minimizing rework
Exceptional communication abilities with sound judgment and decision-making skills
Alignment with values such as accountability, teamwork, compassion, and integrity
Commitment to maintaining a positive, detail-oriented work environment with zero tolerance for workplace drama
Proficiency in tools such as estate planning, corporate legal management systems, and docket/calendar management
Familiarity with pre-litigation processes and personal injury law standards