Pantry and Vending Operations Manager

• Take full ownership of vending, micromarket, and pantry operations across the estate
• Maximise machine uptime through preventative maintenance and fast fault resolution
• Carry out routine troubleshooting and first-line equipment repairs, escalating only complex issues
• Lead, manage, and develop a multi-skilled team, ensuring flexibility across vending, pantry, coffee bar, and food service operations
• Maintain high standards of cleanliness, availability, and presentation at all times
• Use data and reporting tools to monitor performance, identify trends, and drive improvements
• Manage suppliers and engineers, ensuring agreed service levels are consistently achieved
• Build strong relationships with client stakeholders and communicate effectively on service performance
• Drive commercial performance through stock control, waste management, and pricing awareness
• Ensure full compliance with food safety, health and safety, and company standards

• Proven experience in vending, retail, hospitality, or facilities management within a fast-paced and service-led environment
• Confident team leader with the ability to manage people, suppliers, and operational challenges effectively
• Hands-on approach and comfortable diagnosing and resolving equipment issues
• Highly organised, with strong problem-solving and prioritisation skills
• Understands the importance of compliance, safety, and consistent service standards
• Commercially aware and focused on delivering efficient and effective operations

Experience with vending or micromarket systems

• Monday to Friday working pattern offering a strong work-life balance
• Opportunity to work in a prestigious Canary Wharf location
• A high level of ownership and autonomy within a visible operation
• A supportive team environment with opportunities to develop and grow
• The chance to play a key role in delivering and improving a growing service