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360 Resourcing Solutions Logo 360 Resourcing Solutions · Customer Service

Pantri Coordinator

United Kingdom, Colwyn Bay 13273.50 GBP / Year · Job Posted June 29, 2026
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Job Description

Are you a proactive and community-focused individual with a passion for supporting people facing financial hardship? Do you have experience working in customer-facing environments and the ability to motivate volunteers while building strong local partnerships? If so, St Giles Trust is looking for a Pantri Coordinator to lead the day-to-day running of our Colwyn Bay Pantri and help support local individuals and families experiencing food poverty.

Job Responsibility

  • Manage the daily operation of the Pantri, including stock management, income recording and membership administration
  • Recruit, support and motivate volunteers to help deliver a high-quality service
  • Build and maintain positive relationships with local businesses, community organisations and referral partners
  • Promote the Pantri within the local community and coordinate engagement and promotional activities
  • Support individuals and families with practical issues and signpost them to appropriate services and support
  • Work closely with local partners to develop the Pantri as a community hub for wider support
  • Ensure compliance with health and safety, safeguarding and food safety requirements
  • Maintain accurate records and contribute to project monitoring and reporting
  • Work collaboratively with partner organisation Adferiad to maximise outcomes for local people
  • Support the promotion of the service in line with St Giles Trust's Welsh Language Policy

Requirements

  • Experience working in a customer-facing, retail, community or support-based environment
  • Ability to lead, motivate, train and support volunteers
  • Ability to build positive relationships with people from diverse backgrounds
  • Knowledge and awareness of the barriers faced by people experiencing poverty and disadvantage
  • Strong organisational and administrative skills
  • Ability to work independently and use initiative
  • Good written and verbal communication skills
  • Commitment to safeguarding and maintaining professional boundaries
  • Strong IT skills, including experience using Microsoft Office applications
  • Enhanced Adult Workforce (No barred list) DBS check is required

What we offer

  • competitive salary
  • generous leave allowance
  • staff pension
  • flexible working
  • mentoring programme
  • advice and counselling service
  • clinical therapist sessions
  • life insurance (4 x annual salary)
  • season ticket loan
  • employee perks programme
  • eye care voucher
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