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The Panel Performance and Compliance Manager will play a key role in supporting the Panel Services Manager deliver and operationalise key activities for the Panel Support Team and the independent panel members and legal assessors who sit on our panels (circa 600 people).
Job Responsibility:
Support the Panel Services Manager deliver and operationalise key activities for the Panel Support Team and the independent panel members and legal assessors
Work with colleagues across the Professional Regulation directorate and the wider organisation to implement key changes for activities
Contribute to the improvements of the quality of decisions made at hearings by overseeing the performance management framework for panel members and legal assessors
Work closely with the Panel Training Manager to input into the annual panel member training programme
Provide support to the Panel Services Manager in the management of contracts between the NMC and panel members and legal assessors
Play a lead role in the design and delivery of a communications strategy for panel members and legal assessors
Requirements:
Experience of leading on changing operational systems and processes
Experience of management of contracts with individuals
Demonstrable experience of successful quality management, resolution and performance improvement
Ability to plan, prioritise and work within strict deadlines
Developing and maintaining relationships with contractors or external stakeholders
Highly effective communicator with excellent written and verbal skills
Use data to identify issues and deliver practical solutions
Innovative problem solving skills
What we offer:
30 days annual leave
Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
Life Insurance – 4 x current salary
Hybrid working
Enhanced Maternity and Paternity Leave
24 Hours Employee Assistance Programme
Cycle to Work Scheme
Perkbox membership
Subsidised restaurant in our Portland Place office