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Ensure 100% compliance with pallet control procedures; Accurately reconcile daily, weekly, and monthly ULD movements between distribution centres, vendors, and carriers
Job Responsibility:
Manage Data Accuracy: Reconcile daily, weekly, and monthly ULD movements and transactions between distribution centres, vendors, and carriers
Maintain System Integrity: Import data into, and ensure the accuracy of, the 2IC equipment control system and its database
Drive Compliance: Maintain 100% account compliance by performing daily checks and ensuring adherence to written procedures for equipment movement
Troubleshoot and Resolve: Address all unprocessed movements and proactively investigate repeated instances of incorrect or rejected transactions to implement permanent solutions
Mitigate Loss: Investigate thoroughly and collaborate with stakeholders to mitigate pallet loss and reduce hire charges and exposure
Audit and Stocktake: Audit the recording of equipment movements from various sources and coordinate/participate in monthly and quarterly ULD stocktakes
Stakeholder Support: Troubleshoot queries and equipment movement exceptions on time and accurately, maintaining effective relationships with internal and external partners
Requirements:
Proven experience in a Pallet Controller position
Direct experience utilising the 2IC equipment control system
Proactive, team-oriented approach and a strong drive for making things better, faster, and more cost-efficient
Exceptional focus on quality and accuracy, particularly with high levels of data entry speed and analysis reporting
Analytical approach and the ability to work systematically to meet regular reporting deadlines
A commitment to professionalism, demonstrated by strong capabilities in Accountability & Decision Making, Collaboration, and Communication/Influence