Paint Specialist Job at O'Reilly Auto Parts (Mission)

Paint Specialist

O'Reilly Auto Parts

Location:
United States , Mission

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Responsible for building and maintaining relationships with PBE customers to ensure consistent and profitable sales growth. Responsible for color formula lookup and mixing of custom OEM colors. Provide technical assistance and use PBE sales tools to provide customers, both retail and professional, with the highest level of service. Work with Store Manager to set and accomplish PBE sales goals.

Job Responsibility:

Build and maintain relationships with PBE customers to ensure consistent and profitable sales growth
Responsible for color formula lookup and mixing of custom OEM colors
Provide technical assistance and use PBE sales tools to provide customers, both retail and professional, with the highest level of service
Work with Store Manager to set and accomplish PBE sales goals
Works with PBE customers, both retail & professional, to develop strong relationships
Offer color matching expertise and paint product selection advice
Identify OEM paint codes, enter formulas on the formula retrieval computer and mix and tint paint according to paint manufacturer specifications
Utilize color matching tools (ColorNet, Paint Manager, variant decks, spectrophotometers, etc…)
Maintain the mixing room, scale(s), mixing machine(s) and paint counter, providing a clean and safe environment
Manage all PBE inventory including, but not limited to, checking in and putting up stock, completing monthly cycle counts, and working with the Store Manager to add new products and remove dead inventory
Implement a weekly call schedule and call summary to be reviewed by the Store Manager, and submitted monthly to the District Manager
Work with Installer Service Specialist to coordinate and route Delivery Specialists to ensure good service and efficiency
Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Dialing for Dollars, Related Selling, etc.
Work with PBE customers to gather the proper information in the case of a labor claim or PBE warranty
Assist and Train other store Team Members in PBE sales and technical questions
Maintain a close relationship with all PBE Contracted Customers and report to Store Manager, TSM, and RFSM/PBE SR when needed on contract status or issues
Keep up with PBE industry news, processes, and products, including EPA & OSHA regulations and compliance that impact your store and customers
Promote current PBE sales tools to customers, i.e. Shop Specials, Tool Box, Hot Sheet, Product Announcements, etc.
Work with SM to ensure all PBE professional customers have the correct pricing loaded for your market while maximizing profits and staying competitive
Promptly greet walk-in customers in a friendly, courteous manner and assist them in the selection of merchandise
Complete required FastTrack training modules relevant to position
Accept cash and/or checks and make change. Process credit card transactions. Utilize card and check readers for each transaction
Accept returned merchandise for credit, according to all policies and procedures
Handle customer complaints according to all policies and procedures
Assist with completion of daily image maker, and planogram updates, including but not limited to, out front stocking, fronting and facing, cleaning, etc.
Perform various types of clerical work, i.e. prepare new and warranty merchandise returns, assist with monthly stock adjustment, and assist with daily paperwork, etc.
Works with Territory Sales Managers to provide superior service to all professional PBE customers through a TEAM effort

Requirements:

Strong communication skills both verbal and written
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly, and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time

Nice to have:

Automotive paint and body knowledge or experience
Technical schooling
Fluency in multiple languages (Spanish is highly desired)

What we offer:

Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth

Additional Information:

Job Posted:
April 13, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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Job Link Share:

Paint Specialist

O'Reilly Auto Parts

Location:
United States , Mission

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 13, 2026

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Job Posted:April 13, 2026

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