Paint Champion

• Provide exceptional customer service to every customer by being helpful, knowledgeable and friendly
• Efficient, personalized delivery of paint services in a high-touch, high-energy environment
• Help unload incoming trucks, put away merchandise, and maintain (clean, organize and stock) for assigned department, category or zone as assigned
• Receive, store and distribute paint and related products according to store procedures
• Oversee daily operations of commercial paint sales and provide support to the B2B Sales Representative
• Possess product knowledge related to commercial/DIY painting projects, paint applications and warranties, and related sundries
• Demonstrate strong communications skills while interacting with a diverse customer base as well as store management team and associates
• Assist customers in choosing paint colors by using available color selection tools including paint chips
• Dispense and mix paint to a specific color chip or to match a customer's item
• Recommend products for commercial paint/DIY usage and actively promotes add-on sales through suggestive selling techniques when assisting customers with projects
• Maintain a working knowledge of merchandise available, product usage, and store location to provide customers with helpful and accurate information
• Demonstrate the understanding of daily shelf maintenance and retail operations including sales goals, pricing, margins, and profit, etc.
• Effectively handle paint and related spills as needed

• High School Diploma or General Education Degree (GED)
• Minimum of 2 years retail experience and previous paint sales experience required
• Knowledge of commercial paint ordering, sampling, product shrink and waste control measures and processes, product receiving and transfer processes, and expense control
• Extensive experience in commercial paint/coating sales and service along with the ability to mix a paint
• Possess color matching skills. Ability to visually distinguish, coordinate, and eye color match
• Strong organizational and time management skills. Must have excellent attention to detail and follow up
• Strong verbal and written communication skills as well as being comfortable talking existing and new customers
• Develop and maintain client relationships and strategic partnerships
• Willing to learn other areas of the store and help train others as needed
• Ability to work in a team or in assigned area with limited supervision
• Ability to lift, load and stock product including 5-gallon containers with team lift assistance to a height of 4 feet
• Must be able to stand and walk for extended periods of time
• Standing, walking, and lifting (up to 50 lbs.)
• Possess a valid driver license with an acceptable driving record in accordance with company's insurance carrier's standards

Bilingual (Spanish) verbal and written communication skills strongly preferred

• Delicious employee discounts on a wide range of hardware products
• Fun and supportive work environment
• Loving community of local entrepreneurs
• Opportunity to learn valuable inventory management skills