Pain Management APP Job at MPLT Healthcare (Atlanta)

Senior Product Manager II, VR Device Management

As Senior Product Manager II, VR Device Management, you will define and drive th...

Location

United States , Seattle

Salary:

141000.00 - 225600.00 USD / Year

Axon

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in computer science, game design, engineering or related field of study
8+ years of Product Management experience, including platform or enterprise-scale system ownership
Strong understanding of device lifecycle management, including provisioning, configuration, updates, and telemetry
Ability to translate complex operational workflows into clear and intuitive software experiences
Data-driven mindset with skill in setting KPIs, tracking adoption, and making informed prioritization decisions
Strong collaboration skills and a record of partnering effectively across engineering, design, and business teams
Comfort working in fast-paced environments with a high degree of autonomy and accountability

Job Responsibility

Lead the Fleet Management Tools for Agencies initiative, delivering measurable improvements in how agencies deploy, organize, and manage VR devices at scale
Define and launch the Device and Fleet Management UI within the VR Web App, creating a centralized interface to oversee headsets and tablets that scales with agency growth and integrates into Axon's broader ecosystem
Develop a customer-facing Content Management System (CMS) that allows agencies to manage which training modules are installed or removed across their fleets, simplifying operations and aligning content with mission goals
Design an Agency Device Settings System that preserves preferences across users, devices, and sessions, balancing agency-level policies with user-level flexibility through cascading, real-time settings
Establish key metrics and baselines for fleet performance, adoption, and reliability to track progress and guide prioritization
Partner with engineering, UX, and data science to turn complex operational needs into simple, intuitive user experiences
Collaborate across Axon hardware and software teams to ensure VR device management aligns with the company's identity, deployment, and security frameworks
Engage directly with customers and field stakeholders to validate designs, identify emerging pain points, and ensure solutions meet real-world operational needs
Support future CMS development by preparing the foundation for third-party content uploads, workflow automation, and integration with additional VR applications

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
Snacks in our offices

Fulltime

Technical Support Specialist

Thunderbird is growing, and we’re looking for a Technical Support Specialist to ...

Location

Canada; United States

Salary:

67000.00 - 77000.00 USD / Year

Mozilla

Expiration Date

Until further notice

Requirements

5+ years of technical support experience providing Level 1 and Level 2 troubleshooting for software products, web services, email systems, or IT environments
Hands-on experience troubleshooting email protocols and client configuration issues, including SMTP, IMAP, JMAP, and account setup workflows
Working knowledge of DNS fundamentals, including A, MX, and TXT records, as well as SPF, DKIM, and DMARC
Familiarity with Mozilla Thunderbird or comparable desktop email clients
5+ years of experience using Zendesk or a similar CRM, help desk, or ticketing platform
Strong troubleshooting skills and the ability to gather information, isolate variables, and resolve technical issues even when the initial information is incomplete
Excellent written communication skills, with the ability to explain technical concepts clearly to users with different levels of technical knowledge
Strong empathy, patience, and emotional intelligence when supporting frustrated or confused users
Experience engaging with users in public or semi-public support channels, such as forums, app store reviews, issue trackers, or user communities
A strong sense of ownership over support quality and the user experience

Job Responsibility

Manage technical support tickets from intake through resolution, with an initial focus on Thunderbird’s subscription products
Provide timely, thoughtful, and empathetic support that helps users feel heard, understood, and effectively supported
Troubleshoot Level 1 and Level 2 technical issues, including account setup, email configuration, SMTP, IMAP, JMAP, DNS, email authentication, and Thunderbird desktop client issues
Triage incoming requests to determine whether the issue is user error, configuration-related, a product bug, or a feature request
Escalate complex issues with clear reproduction steps, logs, environmental details, and user impact
Maintain accurate and complete support records in Zendesk or similar systems
Monitor and respond to technical questions in Thunderbird community forums
Monitor and respond to app store reviews, initially for Android and later for iOS
Identify recurring user pain points, documentation gaps, product confusion, and emerging trends across support channels
Share systemic issues with support leadership, product, engineering, or documentation teams so we can improve the experience for all users

What we offer

Fully remote work & schedule flexibility
Company-provided laptop
Annual bonus program
Monthly remote work stipend
Annual professional development stipend
Industry conferences
Company all-hands and team gatherings
24 days PTO per year (prorated)
Your birthday
Year-end company shutdown

Fulltime

Sr Designer, User Experience

Sr Designer, User Experience located in Bellevue, Washington will create, evalua...

Location

United States , Bellevue

Salary:

212202.00 - 217000.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Master’s degree in Computer Information Systems, Software Engineering, Computer Science, or related, and three years of relevant work experience
Bachelor’s degree in Computer Information Systems, Software Engineering, Computer Science, or related, and five years of relevant work experience
Experience using Design thinking processes including heuristic evaluation, competitive analysis, problem definition, wireframing, prototyping and testing, to solve user pain points and deliver simple and intuitive user experience flows to Product and Engineering partners
Experience using UX industry prototyping tools including Figma, Sketch, or comparable tools to deliver mockups and clickable prototypes of web and app [iOS and Android] interfaces for business/stakeholder review and facilitating user research studies
Experience solving complex problems through customer journey mapping, user flows, facilitating design discussions, and presenting a final user interface design through mockups to drive product feature conversations between cross-functional partners, including Product Managers, Engineering, and leadership stakeholders
Experience using Information architecture through techniques including Gestalt principles, understanding mental models of our users, card sorting and tree testing exercises, in order to illustrate the future state of website/app navigation and content groupings
Experience partnering with user researchers to drive Usability testing through methods including contextual inquiry, user interviews, think out loud studies, and A/B tests on concept designs
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

assist in developing design concept and implementation
provide input on user design considerations
develop and apply software design and usability processes for the investigation of technical problems
provide product usability, evaluation, and support to product development teams, including the analysis and investigation of applications and systems including tactile methods, visual graphics, web multimedia, visual graphics, web multimedia, voice response, and conversational user interaction
produce specifications describing user requirements and internal structures for product in development
develop user profiles, with emphasis on human error control, display issues, visual interaction, physical manipulation and task and objective analyses
assist in conducting user research to inform design decisions and evaluate designs
clearly and effectively communicate ideas, research findings, sketches, and other deliverables to the business and leadership
work with and collaborate within a cohesive design team and with the larger organization
Perform design thinking: solving user pain points and delivering user experience flows utilizing UX industry prototyping tools (Figma, Sketch, and Adobe XD)

What we offer

annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical insurance
dental insurance
vision insurance
flexible spending account
paid time off
up to 12 paid holidays

Fulltime

Lead Applications Engineer

As a Lead Applications Engineer you will work alongside a team of automation exp...

Location

United States , Nashville

Salary:

Not provided

JR Automation

Expiration Date

Until further notice

Requirements

5-7+ years of industry experience leading successful projects (preferably in the automation industry)
Proficient in all Applications Engineering processes and tools
Background in automated manufacturing or industrial systems is preferred, with experience in Press/Stamping, Aerospace/Defense, General Industry/Consumer Goods Automation, Tire & Wheel Assembly, Energy (Battery Assembly), or Automotive General Automation considered highly relevant
Experience in sales and/or customer interaction
Bachelor's degree in a related engineering field or related industry experience. Mechanical or Mechatronics engineer would be ideal in this role

Job Responsibility

Review customer technical specifications and requirements in preparation for the development of System Concepts, Costs, Risk Assessments, and Proposal Documents that define the content and functionality of the proposed Scope of Work
Apply Practical Conformance to the JRA Corporate Practices, Procedures and Tools, specifically those developed for the use and function of the Applications Engineering Department
Coordinating and executing large multi-business unit quotes
Managing core customers
Developing internal win strategy and execution, understanding customer pain points, and facilitating quote package development towards a winning quote package
Generating & Rendering Conceptual Solutions for Customer problems which may have no previous or standard solutions in various CAD formats
Facilitating Concept Brainstorming, leading docket review meetings with little need of support higher level AE's
Preparing & Scheduling Preliminary & Final, Internal & External Audience Quote Package Reviews such as
Concept Solutions, Cycle Time Charts, Flow Charts, Risk Assessments, System Costs, proposed Delivery Schedule and potential Customer Requirements that demand management attention
Developing Proposals that

Fulltime

Ownership Experience Manager – Customer Community & Loyalty

At Lotus, ownership doesn't end when a customer receives the keys—it begins. We'...

Location

United Kingdom , Coventry

Salary:

Not provided

Lotus UK Manufacturing

Expiration Date

Until further notice

Requirements

Significant experience in customer experience, community management, customer loyalty, CRM or brand advocacy within automotive, luxury, premium consumer or technology brands
Demonstrated experience building engaged customer communities across digital and physical channels
Strong understanding of customer lifecycle management, advocacy programmes and loyalty strategies
Experience using social listening platforms and translating customer insights into business improvements
Excellent stakeholder management skills with the ability to influence cross-functional teams
Strong communication, presentation and relationship-building skills
Commercial mindset with the ability to balance customer satisfaction and business objectives
Passion for premium brands and creating exceptional customer experiences
Candidates must be eligible to work in the UK without VISA sponsorship

Job Responsibility

Design and deliver a premium ownership experience strategy that increases customer satisfaction, retention and brand advocacy across Lifestyle and Sports Cars
Develop and manage owner engagement programmes, including exclusive events, driving experiences, product previews and regional community initiatives across European markets
Create scalable owner communications with CRM that keep customers informed, engaged and excited throughout their ownership lifecycle
Coordinate and communicate software update rollouts, ensuring customers receive clear, timely and engaging communications
Build and nurture the Lotus owner community across digital and physical touchpoints, including the Lotus App, Owner Forums and community events
Develop customer advocacy programmes that identify and engage brand ambassadors, influential owners, advocates and detractors to encourage user-generated content, referrals and commissioned brand content globally, with regional adaptation
Establish loyalty and rewards programmes that recognise customer engagement, referrals and long-term ownership (e.g. referral and test-drive advocacy programmes)
Lead initiatives that transform negative customer experiences into positive brand moments, strengthening trust and long-term loyalty
Actively monitor and respond to negative comments, customer concerns and service-related discussions in a timely and professional manner
Drive proactive engagement across social media, online forums and key community platforms, moving beyond reactive moderation to meaningful relationship building

What we offer

25 days’ holiday plus bank holidays
Pension scheme access
Annual bonus - non contractual
Private Healthcare
Access to the Employee Car Ownership Scheme
Group income protection based on length of service
Family Friendly policies
Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT

Fulltime

Business Performance Manager

The Business Performance Manager will be working on process excellence, business...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Master’s degree and 6 years of relevant experience OR Bachelor’s degree and 8 years of relevant experience OR Associate’s degree and 12 years of relevant experience
Strong experience in process excellence, process improvement, process re-engineering, operational excellence, business transformation, business operations, or business performance management
Demonstrated hands-on experience using data analysis, automation, dashboards, and reporting tools to solve business problems, measure performance, identify opportunities, and improve decision-making
Experience with tools such as Excel, Power BI, Tableau, Smartsheet, Power Automate, Power Apps, VBA, SQL, Python, low-code/no-code platforms, workflow tools, or similar technologies
Ability to work through ambiguity and create structure where processes, data, ownership, or success measures are not clearly defined
Ability to work with imperfect data and develop pragmatic ways to generate insight, establish baselines, and measure improvement
Strong project execution skills, including scope definition, work planning, stakeholder management, action tracking, issue resolution, benefits delivery, and closure discipline
Self-starter with strong ownership, motivation, and discipline
Strong facilitation, communication, and influencing skills
Strong attention to detail, documentation discipline, and ability to maintain accurate records, track follow-ups, and ensure timely completion of required activities

Job Responsibility

Lead and execute process excellence, automation, process re-engineering, and business performance improvement projects from opportunity identification through implementation and benefits realization
Partner with site functions to assess current-state processes, identify pain points, map workflows, quantify inefficiencies, and design future-state processes that are simple, scalable, and effective
Apply structured improvement methods such as Lean, Six Sigma, Kaizen, root cause analysis, value stream mapping, customer /employee journey and process mapping to solve business problems and deliver measurable outcomes
Use hands-on data analysis, dashboards, reports, scorecards, and process metrics to diagnose issues, identify trends, establish baselines, monitor performance, and support leadership decision-making
Work effectively with fragmented, inconsistent, manual, incomplete, or unavailable data by establishing practical data collection approaches, proxy measures, or simple measurement systems
Identify and implement automation opportunities using relevant tools and platforms to reduce manual effort, improve data quality, increase process reliability, and enhance stakeholder experience
Create structure in ambiguous problem spaces by clarifying objectives, identifying stakeholders, defining success measures, organizing available information, and building clear execution plans
Facilitate workshops, stakeholder interviews, process design sessions, and problem-solving forums to align teams, make decisions, and drive action
Support site and business operational readiness for critical business processes, including process mapping, dependency identification, role clarity, continuity and recovery documentation, readiness exercises, lessons learned, and action tracking
Drive projects and improvement actions to closure with clear ownership, disciplined follow-through, stakeholder engagement, issue escalation, and benefits realization

What we offer

Vast opportunities to learn and move up and across our global organization
Diverse and inclusive community of belonging
Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Fulltime

Ai Lead Application Architecture - Vice President

We are seeking a highly experienced and technically proficient Sr Applied AI Eng...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15 years of relevant experience in leading Apps Development or systems design role
Extensive experience system analysis and in programming of software applications
Demonstrable exposure and practical experience with AI development
Knowledge of capital market is plus
Experience in managing and implementing successful projects
Subject Matter Expert (SME) in at least one area of Applications Development
Ability to adjust priorities quickly as circumstances dictate
Demonstrated leadership and project management skills
Consistently demonstrates clear and concise written and verbal communication
Bachelor’s degree/University degree or equivalent experience

Job Responsibility

Lead the design, development, and implementation of complex middleware applications using Java and Spring Boot: Utilize AI-powered code generation tools (e.g., Devin, Copilot, Codex) to accelerate development, automate boilerplate code, suggest optimal implementations, and enforce architectural patterns. Leverage AI for design pattern identification and complex system architecture validation
Architect and optimize database interactions with Oracle, SQL, and MongoDB, ensuring high performance and data integrity: Employ AI to analyze database query performance, suggest advanced indexing strategies, optimize schema designs, and generate efficient SQL/NoSQL queries. AI-driven tools can also assist in predicting database load and recommending scaling solutions
Drive the adoption and continuous improvement of CI/CD pipelines to facilitate rapid and reliable software delivery: Integrate AI into CI/CD processes for intelligent test case generation, predictive failure analysis, automated code vulnerability scanning, and optimization of pipeline execution times based on historical data
Collaborate with cross-functional teams, including product management, QA, and operations, to define requirements, design solutions, and deliver high-quality software:Use AI-powered communication and summarization tools (e.g., Claude) to streamline requirement gathering, document analysis, and stakeholder communication. AI can also assist in translating technical designs into accessible formats for various audiences
Mentor and provide technical guidance to junior and mid-level software engineers, fostering a culture of technical excellence and continuous learning: Leverage AI platforms for personalized learning paths, automated code feedback, and explanations of complex technical concepts. Encourage junior engineers to adopt AI-driven development practices
Actively research and experiment with AI technologies to identify opportunities for enhancing developer productivity, automating tasks, and improving software quality:Continuously explore emerging AI tools and techniques (such as Anti Gravity for complex problem-solving) and assess their applicability to our development ecosystem
Participate in code reviews, ensuring adherence to coding standards, best practices, and architectural guidelines: Utilize AI-powered code analysis tools to pre-scan code for potential bugs, security vulnerabilities, performance bottlenecks, and style deviations, allowing human reviewers to focus on higher-level logic and design
Troubleshoot and resolve complex technical issues, ensuring the stability and performance of production systems: Implement AI-driven anomaly detection in monitoring systems, leverage AI for rapid log analysis and root cause identification, and automate incident response workflows
Contribute to the strategic planning and technical roadmap for our middleware platforms: Employ AI to analyze industry trends, forecast technology evolution, assess the impact of new features, and prioritize roadmap initiatives based on data-driven insights
Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, and model development: Utilize AI for data synthesis, predictive modeling for estimations, identification of potential IT risks, and accelerated model prototyping and validation

Fulltime

Android Developer - Consumer Payment & Services

As our Android Developer - Consumer Payment & Services, you’ll be the person who...

Location

Italy , Milan

Salary:

38000.00 EUR / Year

Satispay

Expiration Date

Until further notice

Requirements

Degree in Computer Science, Computer Engineering, or a related field
At least 3 years of hands-on experience building and shipping high-quality native applications using Kotlin, Android SDK, Android Studio, and Gradle
Strong grasp of MVI, Jetpack Compose, Coroutines, Flows, REST APIs
Passionate about FinTech or startup environments
Able to communicate in a structured and convincing manner
Fluent in English

Job Responsibility

Create impactful mobile experiences - Develop and implement innovative native Android applications to enhance user engagement and operate mission-critical consumer features, from technical design to production
Collaborate within a team - Work closely with a product manager, product designers, and backend engineers to integrate and refine features, ensuring cohesive and comprehensive mobile solutions
Focus on users - Leverage technical skills to address user pain points, enhancing the overall mobile experience with intuitive design and functionality. Collaborate with data analysts to create A/B tests that maximize user experience and drive growth
Drive continuous improvement - Play a key role in the iterative development process, enhancing existing apps and creating new user-centric features to keep our offerings cutting-edge
Ensure excellence - Maintain high standards for coding, performance, and security, contributing to the reliability of our Android applications and ensuring robust client-side authentication
Solve Complex & Ambiguous Problems - Turn vague user needs into scalable technical solutions, balancing delivery speed with technical quality and long-term maintainability
Work in an AI-Powered Environment - Leverage AI tools daily to write and optimize code, speed up root cause analysis, and generate documentation, raising the bar for engineering efficiency

What we offer

Private insurance for you and your family
Psychological support with Serenis
Mental health workshops
Stock Option Plan
Meal vouchers
Relocation support
Professional development programs
Internal mobility
Language courses with Preply
Unlimited PTO

Fulltime

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Pain Management APP

Job Description

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